WELCOME TO THE MEDHELP MEMBERS COMMUNITY: This Member-to-Member Community is a place for new and experienced members to ask questions or discuss how to use or find information and support on MedHelp’s website. Some examples are: “How To:” Ask a doctor a question, ask a member a question, Communicate with other members, find and use health tools & applications, find information, find the right forum or community for you, participate in a Doctor-to-Patient Health Chat. Also, “How to Create, Edit and Maintain”: Personal Messages (PM), Personal Health Records (PHR), Photos, Privacy, Profile Page, Settings, Trackers and Watch List.
Trackers and Tickers
What is a tracker?
TTrackers are Personal Health Applications (PHAs) that allow its users to track their health metrics, symptoms, treatments, test results and events relating to general health and conditions on a daily basis from the conditions’ beginning through to completion. MedHelp provides trackers for over 50 conditions including ovulation, mood, pain, weight and exercise. In addition to online trackers, we have several iPhone apps that can help you keep track of your health on the go. To see the full list of our trackers and iPhone apps visit our Health Tools section.
What is a ticker?
A ticker is generally associated with a tracker. It can be a countdown to the completion of an event (such as pregnancy) or a counter from the start of an event (such as how many days you've been clean). It displays a summary of the data that has been entered into the tracker. To add a ticker, you must first add the corresponding tracker (ie. to add a pregnancy countdown ticker you must first add the pregnancy tracker). Once added, go to your tracker and below the tracker click on “Embed and Configure Ticker” to choose who on MedHelp can view your ticker and to see how you can share your ticker on other sites.
How do I enter information into my tracker?
To enter information into the trackers, click on the individual boxes in the trackers. The tracker applications highlight the boxes for the current day making it easier to identify those that need to be filled in. Alternatively, you can select “Add Data” at the top right of the tracker to quickly add data to today. For more assistance, hover over “Actions” at the top right of the tracker and select “Tutorial” to see a walk through of how to use the tracker.
How do I enter information into my ticker?
The ticker automatically uses the data that you have entered into your tracker.
Who can see my trackers?
Each tracker has its own privacy setting, so you can choose who gets to see your tracker. From your tracker page, hover over “Actions” at the top right of the tracker and select “Settings”. From here you can change who can see your information by clicking the box next to “Allow tracker to be seen by.” You can set a tracker’s visibility to allow everyone, only friends, or only you. Click on the green “Apply” button to save any changes.
Can I change how often I receive update reminders?
MedHelp can remind you to update your trackers through e-mail and on your logged in home page. To change your settings, go to your tracker page and hover over “Actions” at the top right of the tracker and select “Settings”. From here click the box next to “Send me reminder to update” to change how often you would like us to remind you to update your tracker. Click on the green “Apply” button to save any changes.
I am a member of another online site. Can I share my tickers on this site?
Yes. MedHelp allows you to display your trackers and tickers on blogs (e.g. Blogger, Wordpress, Blogspot) and other online communities (e.g. MySpace, MSN Spaces, Yahoo! Groups, Google Groups). After logging into your account, click on the tracker that corresponds to your ticker (ie. to add your pregnancy ticker go to your pregnancy tracker). On that page, click the “Embed and Configure Ticker” link located under the ticker. Under the heading “Place Your Ticker on Other Sites,” highlight the link next to the ticker style you prefer and copy and paste it to your blog or online community. Tickers will appear in your blog if the link for the ticker is pasted to the “Edit HTML” available when adding or editing a post.
If you use blogger and want to share your ticker, select the ‘Edit HTML’ tab next to the ‘Compose’ tab at the top right of the text box in the post you are creating. In the ‘Edit HTML’ tab, paste the ticker html you copied. Once you are finished writing your post, you can preview the post or submit it using the buttons below the text box.
If you use wordpress and want to share your ticker, select the ‘HTML’ tab next to the ‘Visual’ tab at the top right of the text box in the post you are creating. In the ‘HTML’ tab, paste the ticker html you copied. Once you are finished writing your post, you can preview the post or publish it using the buttons to the right of the text box.
How do I delete a tracker?
To quickly access your trackers, hover of “My MedHelp” in the top navigation bar and select “Trackers” from the drop down. Once you're on the tracker page, hover over “Actions” at the top right of the tracker and select “Delete Tracker”. If you delete a tracker, all the data associated with the tracker is permanently deleted. MedHelp will not be able to restore this data for you. If you still want to delete your tracker, check off the box that appears and press the green “Ok” button.
How do I delete a ticker?
After logging into your account, go to My MedHelp and click on the tracker that corresponds to your ticker (ie. to add your pregnancy ticker go to your pregnancy tracker). On the next page, click the “Embed and Configure Ticker” link to change your settings. Be sure to click the green “Apply” button when you are done so your changes will be saved.
What trackers are available today?
MedHelp has trackers that cover both general health and medical conditions. Our most popular general health trackers include Weight, Mood, and Pain trackers, and our most popular medical condition trackers are our Ovulation, Pregnancy, Thyroid Disorder, and Addiction trackers. You can see the complete list of our trackers here.
Which trackers have tickers associated with them?
We currently have tickers for the Weight, Addiction, Baby, and Pregnancy trackers.
How do I add tracker stats widgets to my Profile or Personal Pages?
To add tracker stat widgets, go to your profile page and select “Personalize & Customize” at the top right of the page. Under “All Other Applications” find “Tracker Statistics” and select the “+” for the specific tracker statistics you would like to display.
I have a private tracker. Can I still share my tracker stats with the public on my profile page?
Yes. By having your tracker statistics on your profile page while having your trackers private, other users will be able to see such stats as averages without being able to see the specific data entered for individual days.
Which trackers have statistics available?
Statistics are currently available on Weight, Blood Pressure, Pregnancy, Addiction, Water, Heart Rhythm, Chemotherapy, Ovulation, and Sleep Trackers.
How do I share the tracker with my doctor or friends?
MedHelp makes sharing your trackers easy. Simply click on the tracker that you wish to share from your profile page and hover over “Actions” at the top right of the tracker and select “Email this”. Then, just enter the email address of the person to whom you wish to send the tracker page.
Can I print my tracker?
Even though there is no print button for the trackers at the moment, you can still print your trackers by following these instructions:
* Right Click on the Tracker
* Save the Image to your Desktop (you can send to someone or or open it from here)
* Open your saved work from the Desktop icon
* Print that image out
Note that you must move the timeline to the right timeframe before saving the image in order to printout the timeframe that you need.