My Profile
Q: What is My Profile used for?
Q: How do I reach My Profile?
Q: What information of mine can be seen publicly?
Q: Who can see my profile?
My Watchlist
Q: What is a watchlist?
Q: How do I watch a discussion or forum?
Q: How do I remove something from my watchlist?
Q: How do I adjust my email setting for my watchlist?
My Settings
Q: Can I change my password?
Q: Can I change my nickname?
Q: How do I adjust my email setting for my watchlist?
Q: How can I change my email preferences?
Q: What is My Profile used for?
A: Your profile is an easy way to tell other members of MedHelp a little bit about yourself. You can describe your medical interests as well as
provide a brief description of yourself. You can even upload a picture to provide some color and personality to your profile.
Please note, description & pictures considered offensive will be removed by MedHelp.
Back to top
Q: How do I reach My Profile?
A: Once you are logged in, in the upper right hand corner you will see a “My Profile” link. Clicking this will bring you to your profile.
Back to top
Q: What information of mine can be seen publicly?
A: Your privacy is important to us and we recognize some topics at MedHelp are sensitive. Therefore, it is up to you to provide and control what
information the information within your profile. Your profile will start off empty. Any information you put into your profile can and will be
seen publicly once you post a question or comment.
In no case will we make public your email address, name, password or credit card information if you have provided them. Please see our
Privacy Policy for more information.
Back to top
Q: Who can see my profile?
A: Your profile can be seen by anyone viewing your question or comment by hovering or clicking your nickname.
Back to top
Q: What is a watchlist?
A: A watchlist allows you to keep an eye on new posts or comments that are added to what you are watching. For example, if there is a
discussion that you want to be alerted to if someone replies to it, you can simply watch that discussion, and we'll send you an email
alert when something happens. You are able to watch any discussion or forum.
Helpful hint: Our members have found it useful to watch discussions that they have initiated. This way you can receive one update for all
of the activity on your discussions.
Back to top
Q: How do I watch a discussion or forum?
A: It's simple. Go to the forum or discussion that you'd like to watch. In the upper right hand corner of the forum / discussion you will
see a "Watch this" icon that looks like this:
Simply click this icon to watch any discussion or forum. You can watch as many as you'd like.
Back to top
Q: How do I remove something from my watchlist?
A: There are two ways to remove something. First, you can go to your watchlist by clicking "My MedHelp" in the top right hand corner of the page.
(please note, you need to be logged in to see this). In the "My Watchlist" tab, you will see the list of everything you are currently watching.
Check the "Delete" column for any item you'd like to remove and then press the "Delete" button.
A second way is to go to the forum or discussion
itself, and in the upper right hand corner, instead of the "Watch this" icon, you will see a "Remove this" icon. Click that and it will
be removed from your list.
Back to top
Q: How do I adjust my email setting for my watchlist?
A: Go to your watchlist by clicking "My MedHelp" in the top right hand corner of the page. (please note, you need to be logged in to see this).
In the "My Settings" tab, there is a preferences section. You can change your watch list setting by changing the "Notify me by email regarding
watch list changes" drop down. There are 3 settings:
- As they Happen - You will receive an email immediately after a change is made to something on your watch list.
Keep in mind, if you're watch a busy forum, there will be a lot of changes happening.
- Once a Day - You will receive one email a day that holds a summary of all of the changes that happened the previous day
- Do not get email notifications at all - Uncheck the "Notify me by email regarding watch list changes" box and hit save
Back to top
Q: Can I change my password?
A: Yes! Click on My Settings. In the password reset box, enter in your new password.
Back to top
Q: Can I change my nickname?
A: No. Your nickname is your identity and can not be changed. If there is a critical reason to change your nickname, please
contact support and send a request.
Back to top
Q: How can I change my email preferences?
A: Go to your watchlist by clicking "My MedHelp" in the top right hand corner of the page. (please note, you need to be logged in to see this).
In the "My Settings" tab, there is a preferences section. Under the Communications header, check or uncheck "Send me information related to
medhelp and my account" option. Please note, Watch List email options are handled differently. Please see
Q: How do I adjust my
email setting for my watchlist? to adjust that.
Back to top
My MedHelp FAQ