Sarah, sorry about your situation, 15 minutes of natural sun a day helps dry this up. Try balancing your internal good and bad bacteria. Acne is unwanted toxins, be it cholesterol, medicine, over abundance of suppliments, sugars, fried foods, etc. By balancing your body and drinking eight 8 ounce glasses of pure water (not tap water, that stuff will kill you) a day, watching what you eat, making sure your not allergic to any soaps or detergents, perfumes, make-up (I know you don't put makeup on your shoulders but the reaction could take place there), or house hold cleaners. This should clear up.
Are you working out a lot and sweating?
Going through menopause?
On birth control?
These things can cause imbalances in the body and throw off homeostasis (balance).
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