Reassignment surgery is a big deal, and if you're "not sure why" you'd feel better with it gone, you probably shouln't do it. I know that when you make a serious decision to visit a specialist about it, they send you through...I think 1-2 years of counseling first. If after that you're CERTAIN why you want this procedure, then they do it. If you're not having luck on the phone with them, you should go into the office and set an appointment with the receptionist.
Reassignment surgery for transgender individuals is a recognized procedure. You would need to seek the services of such a specialist in your area.