Visio 360 lenses

[chandrapnc]

I have Visio 360 glasses made with progress lenses. I wore progressive lenses before but not Visio 360. My eyeball and head gets pain every time I wear. Every time I remove those eye glasses, it takes time to for eye to adjust.  I can see up to 100 feet clear but distance vision is blur. My glasses did not made it at same doctor office. Is this the side effect of Visio 360 lenses? Any idea what is wrong with my glasses? The glass shops tell me it is made as prescribed. Where doctor office tells me that is your prescription.  I am stuck in middle after paying over 300 dollars.

[John C Hagan III, MD, FACS]

I have no experience with Visio 360 brand glasses but your problem is definitely abnormal.

I can tell you how we handle this at our large eye clinic. We do a "glasses recheck" at no charge to the patient. We recheck the glasses refraction to double check to be sure the RX is correct.  Our opticians also examine the glasses to see if the RX agrees with the original RX and that the lens are centered not too high or too low. Sometimes the problem is the new frame is too large, too small, sometimes its adjustment to a new type of glasses such as bifocals, no lines, etc or a new lens material like anti reflection, ultra-thin, etc

If we can make an improvement we write out a new RX, Call the optical company tell them what to do and normally ANY optical will remake at NO CHARGE if done within 30 days.

If we cannot make the glasses any better we suggest either one of two courses:  If possible return the glasses for a full refund. If that is not possible and the person feels their old glasses are better than the new glasses we have the old RX reground in lens for the new frames.

JCH III MD