I agree with everyone above. Push the issue continuously until they get it resolved, because you cannot restart Incivek once it is stopped.
Advocate1955
Martha, as everyone said.. contact your doctor.. I was having problems getting mine after 90 days at the specialty pharmacy.. My insurance said I would have to go with a mail order pharmacy and the mail order pharmacy said there was no way they could get it to me before I ran out of what I had on hand. My doctor's office got involved and my meds were sent to me overnight.
I was close to running out due to paper work issues (am on Vic so similar concerns about stopping) and I told them if I failed treatment due to their incompetence I was going to sue. Wasn't mean about it but told them they needed to understand the impact to me and them. With help from the doctors office they shipped so I would get the doctor involved and talk directly to the manager of the pharmacy service.
Jasmine is correct. You cannot go off the Incivek and then go back on it. Get on the phone now and start calling the drug companies, the insurance, the pharmacy, and the doctor. Keep calling. Do whatever it takes to get your drugs ASAP.
Pegasys help:
http://www.genentechaccesssolutions.com/portal/site/AS/menuitem.7ef3b8542d7c63460313edacd79c23a0/?vgnextoid=abfa1d41003c9210VgnVCM100000d70bf60aRCRD
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Incivek:
Vertex case managers will research patients' insurance benefits, assist people with insurance appeals, and help guide them to other available forms of financial support.
The Vertex Free Medicine Program will provide telaprevir at no cost to people who do not have insurance, are not covered by other benefits programs, and have an annual household income of $100,000 or less.
Vertex "launched a comprehensive patient assistance and reimbursement program to support its belief that no patient should have to go without one of its treatments due to cost alone," according to a company announcement.
For further information visit www.Incivek.com or contact Vertex at 855-837-8394.
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Here is site that gives a lot of phone numbers for assistance with drugs is this one:
http://gitract.mngastro.com/mngi.nsf/patient_education/MNGI-8KBKKW.html
Incivek
The Vertex GPS provides support to all patients, regardless of insurance coverage. Contact Vertex GPS at (855) 837-8394.
Peg-interferon or Intron A
If you carry commercial insurance*, contact the ACT program at (866) 363-6379 for information on insurance coverage and available copay assistance options.
If you are uninsured, contact Merck Helps at (800) 727-5400.
Pegasys
If you carry commercial insurance*, the Pegasys Savings Card may reduce your monthly copay and can be obtained from our office or from your pharmacist.
If you are uninsured, contact the Genentech Access to Care Foundation at (888) 941-3331.
PegIntron
If you carry commercial insurance*, the PegIntron Savings Card may reduce your monthly copay. If you have not yet received this card from our office, you may obtain your card online by visiting www.pegintron.com.
If you are uninsured, contact Merck Helps at (800) 727-5400.
Ribavirin / Copegus
If you carry commercial insurance*, the Copegus Savings Card may reduce your monthly copay and can be obtained from our office or from your pharmacist.
If you are uninsured, contact the Genentech Access to Care Foundation at (888) 941-3331.
Rebetol
All patients, regardless of health insurance coverage, may contact Merck Helps at (800) 727-5400.
RibaPak / Ribasphere
If you carry commercial insurance*, the Ribasphere Ribapak Copay Savings Card may reduce your monthly copay. If you have not yet received this card from our office, you may obtain your card online by visiting www.ribapak.com/savings.
If you are uninsured, contact the Ribacare Patient Assistance Program at (866) 650-7422
Don't give up. It would a shame if you had to stop treatment over red tape.
You need to call that insurance company. Ask for supervisors do not talk to to the person answering the phone. Call your Dr ASAP he may have samples and they can call the insurance Co . Good luck
Martha, please do get on the phone and start calling. Pour on the tears, call the pharmacy, the insurance, the doctor, the Incivek hot line. The virus will build immunity if you are off the incivek.
Once incivek has been stopped it should not be restarted as per incivek prescribing protocol, it is very important that the dosage not be interrupted.
2.2 Dose Reduction
To prevent treatment failure, the dose of INCIVEK must not be reduced or interrupted. Refer to the respective prescribing information for dose modification
of peginterferon alfa and ribavirin [see Warnings and Precautions (5.7)].
http://pi.vrtx.com/files/uspi_telaprevir.pdf
If I were you I would contact the pharmacy directly or your doctor or perhaps even vertex and let them know your situation and see if you can get some help with this matter.
855-546-2483 vertex (incivek) nurse 24/7 hotline
are you out of incivek???? thats the one i would think would be the most important to take....can you call your doctor ....billy