1093661_tn?1403778463
Baby page error
Hello, Maybe you can help me at all.
I created my daughter's page but when I'm trying to edit the info about her i.e. weight at birth, time of birth etc, after clicking "Save" I get a message "Sorry, there was an unexpected error". Is there anything you can do to fix it? Or maybe I'm doing something wrong?
Please advise and thanks in advance!
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463897_tn?1448485050
Hi,

Thanks for bringing this to our attention.  Our Engineers are aware of this issue, and we will be back in touch with you as soon as it's fixed.  We apologize for any inconvenience this may have caused and congratulations on the birth of your baby or baby-to-be!

Best,

Cheryl
MH Community Mgr
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463897_tn?1448485050
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1093661_tn?1403778463
HI Cheryl,

The problem it's still there. It's been almost  months now and I'm loosing my interest in setting up my daughters page and keeping all of her details on Medhelp website.

Many thanks
Ursula
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1093661_tn?1403778463
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707563_tn?1395081210
Hi Ursula -

I'm sorry for the long delay. Our engineers are aware of this issue, and as soon as we have more info, we'll pass it on to you.

Emily
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707563_tn?1395081210
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4191640_tn?1361178327
Me and you both, Lala. I haven't had my son yet, but there was many Ideas that I wanted to put on his page before he was born and then update when he Is, but unfortunately, the problem STILL persists and It's to the point where I'm tired of waiting.
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4191640_tn?1361178327
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1093661_tn?1403778463
I just came back to using this portal and I can see that the problem is still not solved... 6 months later... Medhelp needs some better engineers because it's a bit embarrassing now
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1093661_tn?1403778463
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707563_tn?1395081210
Hi everyone -

We are very sorry but we are no longer able to support changes or updates to our Baby Pages.  However, your data - including all of your photos, will remain available on the MedHelp website, for existing baby pages.

We apologize for any inconvenience this causes.

Emily
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