Aa
A
A
Close
2060223_tn?1401267354
Can't See, Use or Update 'My Foods'
I use the Food Diary and Diet Diary Chrome app almost every day and they were working just fine until yesterday morning, and now, whenever I click on 'My Foods' or 'Add a new food', a message reading "Sorry, there was an unexpected error" appears. I can still enter all the nutritional information for a new food, but when I click "Done", the message appears and I can't see, use or update the 'My Foods' list. And when I tried to post a question yesterday to inquire about this, a message saying "File not found" appears. There is nothing wrong with my internet connection, and I've tried signing out and logging in again, and I've even tried to restart my computer, but nothing helps. Help me please?? Thanks. :((

Lucy
Cancel
5 Answers
Page 1 of 1
707563_tn?1395081210
Hi there -

I got the same messages, and have alerted the engineers. I will update you as soon as I know anything.

Thanks, and I'm sorry this is happening.

Emily
Comment
Cancel
707563_tn?1395081210
Comment
Comment
Submit Comment
2060223_tn?1401267354
Hey Emily,

Thank you so much. Have a nice day! :))

Lucy
Comment
Cancel
2060223_tn?1401267354
Comment
Comment
Submit Comment
2060223_tn?1401267354
It's been a week already, but it's still not working. :(
Comment
Cancel
2060223_tn?1401267354
Comment
Comment
Submit Comment
707563_tn?1395081210
Hi there -

Let me check on this for you. I'm sorry for the delay.

Emily
Comment
Cancel
707563_tn?1395081210
Comment
Comment
Submit Comment
Your Answer
2060223_tn?1401267354
Answer
Know how to answer? Tap here to leave your answer...
Answer
Can't See, Use or Update 'My Foods'
Submit Answer
A
A
Blank
Weight Tracker
Weight Tracker
Start Tracking Now
Improve MedHelp Suggestions Community Resources
RSS Expert Activity
233488_tn?1310696703
Blank
Marathon Running Done Over Many Yea...
May 21 by John C Hagan III, MD, FACS, FAAOBlank
233488_tn?1310696703
Blank
New Article on Multifocal IOL vs &q...
May 21 by John C Hagan III, MD, FACS, FAAOBlank
748543_tn?1443740527
Blank
TMJ/TMJ The Connection Between Teet...
01/15 by Hamidreza Nassery , DMD, FICOI, FAGD, FICCMOBlank