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428506 tn?1296557399

"Get More results" not loading on mobile site?

I often access MH from my 3GS iPhone.  Lately, if I'm reading a post with many comments, I can't read to the end because the site stalls when I select "Get more results."

I'm wondering if others are encountering this?

Thanks in advance
6 Responses
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707563 tn?1626361905
Hi there -

We are working on fixing this, but in the meantime, if you tap on Full Site at the bottom of the screen, you will be able to see all the posts in a thread.

Thanks for your patience.

Emily
Helpful - 0
428506 tn?1296557399
Mazie, that describes it exactly, and yes it's been that way for awhile.  
Helpful - 0
1589097 tn?1343433112
Ive been having that problem for weeks on the mobile site. I use my phone alot on medhelp, and cant as much for that reason. It just sits there with a spinny thing when u click on get more results. Bummer. Normal site works fine on laptop though.
Helpful - 0
428506 tn?1296557399
Hi,

I use the mobile version.  Thanks for looking into this!
Helpful - 0
Avatar universal
Hi, wonko,

I'll let our engineers know you're having this problem.  Are you using the mobile version of MedHelp or are you using the "full site" version in your phone's browser?

Claire
Helpful - 0
428506 tn?1296557399
To add on, oddly enough "Get more results" works fine in a forum to access a longer list of posts.  It is only within a post with many comments that it fails to load the comments beyond the first 9 or so.
Helpful - 0

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