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535822 tn?1443980380
Headings disappeared
On my profile page, my headings have disappeared, the See all' has gone from my photos, "all journal entries' has gone also the Posts' ..in fact all the headings ..be grateful if you would correct it .thank you
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535822 tn?1443980380
also the heading for Communities, also Notes,
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620923 tn?1452919248

  Hey Margy mine r gone too !!
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874521 tn?1424120397
mine are too....I'm using firefox..
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Hi, folks,

I'm able to see the headers on all of your widgets using Firefox, but I'm sending this along to our engineers so that they're aware that this is happening and can find a solution.  

I know Opus is using Firefox -- can the rest of you let us know what operating system and browser (and version) you're using?  Thanks!

Claire
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535822 tn?1443980380
I am using firefox and mine are not there still..
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Hi Everyone,

If any of you could take a screen shot of this and if you get one, PM me for the address to email it to, that would be super helpful.

Thanks!

Steph
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620923 tn?1452919248

  When I go to ne other members I can also see the headings...it is just my own I can not see, and it seems that is the same for them.
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587083 tn?1327123862
Same as "selmaS".. I can see the headings on other members profile but not mine! I use "Firefox" too.
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Hi again,

Thanks for the screen shots, Selma.  

For everyone else, this has been forwarded to the engineers.  I can't and won't promise a time for this being resolved, but they are aware and will work on it.

Steph
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962875 tn?1314213636
I have the same problem as selmaS and zouzi.

I hadn't noticed it (rarely go to my profile page unless I'm trying to find one of my previous posts) until I checked after reading this thread.

I understand it's being worked on. Just wanted you to know it's still going on and probably is affecting a lot of members who haven't even discovered it yet, as was the case with me, until just now.
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535822 tn?1443980380
I can see other members headings but I do not see mine ..
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962875 tn?1314213636
p.s. I use IE.
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973741 tn?1342346373
Mine are gone as well and I use internet explorer.  
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535822 tn?1443980380
as it has no heading its not possible to get the the photos now ...any ideas
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996946 tn?1449411700
I'm having a problem accessing my friends list....uaing IE
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996946 tn?1449411700
Also other headings are missing too!  I use IE7
  
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535822 tn?1443980380
3rd day that my headings are missing and I cant put any pics up, has any mod any ideas LOL
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3147776 tn?1349200103
The issue has been reported, and it's currently under investigation.
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973741 tn?1342346373
Wanted to tag on that I'm  having a heck of a time with med help kicking me off.  It happens numerous times every day lately and is increasing.  IE says it is a problem with the web page and closes it.  
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973741 tn?1342346373
Oh, and it happens on any and all forum pages and my home page.  
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973741 tn?1342346373
I just recieved a website restore error and it says that the website continually has a problem.  Meaning med help.  ????  
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3147776 tn?1349200103
We're not having any issues - I've been on for hours with no glitches.
Have you tried another browser?  If we don't get other reports/can't replicate, there may be something going on with your browser, or an add-on.
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535822 tn?1443980380
I find I have to log in each time I go to another site and come back ...
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973741 tn?1342346373
I've ignored it for a few days.  Others may be trying to do so as well.  Internet Explorer says it is a problem with the web site and it ONLY happens at med help for me.  ???  
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535822 tn?1443980380
I think I ignored it for a couple aswell ..its been at least 4 I know of ..I can get pics I missed the upload notice ..Its not just you a lot are having problems LOL
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535822 tn?1443980380
but the "se all' is still gone with all the others ..
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962875 tn?1314213636
Yes, the problem contiues.

Without the headings and "see all"option for the widgets, you cannot access your old posts!

Also, It keeps requiring that I login, when normally I can stay logged in for weeks (or months) without having to login again...
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962875 tn?1314213636
Have any of the mods gone to their OWN profile pages,  to see if they can see their own widget headings, and the "see all" option for each of them?

I didn't find your suggestion to  "try a different browser" very helpful, when people using  IE6, IE7, AND  firefox are ALL reporting problems, and indicating that their  problems are occurring ONLY on this Web site...
(Or was this your answer just for specialmom's issue, not for the problems the rest of us have been reporting?)
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973741 tn?1342346373
thank you as you do start to wonder if it IS just you.  
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3147776 tn?1349200103
As far as I know, it's still being worked on - the header issue.

The browser change suggestion was specifically for specialmom's issue with the site shutting down.  I'll report it, but problems are always difficult to track if we can't replicate them.
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535822 tn?1443980380
I meant me
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707563 tn?1455827280
Hi everyone -

It's getting a bit confusing with comments about other member's issues, so can you just post and tell us which problem you are experiencing - either headers/widgets, not staying logged in, both or something else.

If you could mention your browser and what version it is, too, that would be really helpful.

Thanks!

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707563 tn?1455827280
Hi there -

For the users who are trying to access Photos, can you try the links on the left of their home page, under Applications?

For the people who are getting logged out, how long are you gone from this site when you go to visit another site? And do you have Remember Me checked when they log in?

For whoever is using IE6 (which I only see from bluebutterfly mentioning it), can you update?  We are not supporting that any longer (nor are many other sites).  IE is now on version 10, and for security reasons, you should update.

Thanks!

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962875 tn?1314213636
Thanks Emily!

That IS a helpful idea: To go to one's home page and click on the links on the left, instead of going to one's profile page as usual!

I was able to open up all my posts, my pictures, and my friends list by employing that work-around.  That will help greatly in "tiding us over" until our profile pages are fully functional again.
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962875 tn?1314213636
In response to your request that we just report our own problems:

1. The headers and "see all" options are missing on the widgets on my profile page.  (As noted in my previous post, I am now relying on the "work-around you suggested to be able to "see all" of any of the categories.)

2. I have had to login in about 4 times in recent days, when normally I can go weeks (or even months?) without ever having to login. And yes, I always make sure that "Remember me" is checked. (I will start keeping a record, if this happens again, of how often it happens and if it seems to be related to anything in particular.)

3. I have not been "kicked off" the site at all, but when I first try to come to this site from somewhere else, I am frequently navigated away to/by something with an address that starts off "doubleclick..." Once I close down that nuisance tab, MH does open for me, and I am able to stay here as long as I wish.

4. I have not experienced problems of any kind with any other Web sites
(and I'm usually on and off my computer all day long).

bb
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535822 tn?1443980380
I am also not receiving notes   from Linda and Butterfly
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707563 tn?1455827280
Butterfly -

When the navigating away happens, can you take a screenshot of the address?  I'm going to send you a PM with the email address to send it to, or you can upload it to your pics.

Thanks,

Em
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707563 tn?1455827280
Margy -

It looks like you have gotten notes from others, just not Linda and Butterfly, that you are aware of?

Are you able to send notes and PMs?

Emily
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535822 tn?1443980380
yes I can send notes and messages they have said they cannot send to me ..I still have no headings this morning ..I
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707563 tn?1455827280
Thanks!

We are still working on the fix for the headings.  Can you go to your home page and use the links under Applications?  Those should work for you in the meantime.

Emily
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3517260 tn?1388880793
     I have the same problem no headings on my home page?
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996946 tn?1449411700
I have no headings, can't change my status, and couldn't leave a note for aheart....this has been going on for a few days.  I use IE7
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707563 tn?1455827280
Hi Linda -

Are you able to update your browser?

Also, for posts, photos, etc., you should be able to go to your home page and use the links under "Applications" on the left hand side of the page.

Can you leave notes for anyone else?

Thanks!

Em
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707563 tn?1455827280
Keith - can you use the links on your home page to see your posts, update status, see photos, etc?

What browser do you use?

Thanks!

Emily
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962875 tn?1314213636
Just want to report that my headings are back!

Thanks,
bb
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874521 tn?1424120397
yup....mine too. thx MH engineers :))
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996946 tn?1449411700
Yay!!!  Mine are back also....thanks, Emily & MH
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587083 tn?1327123862
Thanks Emily..

All is working good now,my headings are back too!

Sue♥
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