I use the My Diet Diary Tracker on my iPhone. Recently when I started adding a food to the Medhelp My Foods using the app, multiple copies (50x) are coming up when i go to the My Foods section of the MedHelp website. Anyone know why this is happening and more importantly, how to stop it?
Can you tell me when this first started happening? You mentioned "recently", but can you clarify that? Is this happening when you add a food item via the search, or creating a food item that wasn't there before, or when using the scanner?
Hi Emily, thanks for your prompt response!
It's been happening since Sunday the 4th of November. It happens when I create a food item that wasn't there before, using the "My Diet Diary" app on my iPhone. The multiples do not appear when I use the app on my phone, but they come up when I access the "My Foods" list through the MedHelp.org website.
Thanks! To clarify, you are not using the barcode scanner for this, just adding a food manually?
I'm a little confused though. Some of the foods that replicated a bunch are pretty common foods - blueberries, light milk, etc. - and should be in the Food List already. Are you creating new foods for these?
I'm entering the foods manually, not using the barcode scanner. I'm actually from Australia, so the barcode scanner doesn't usually work anyway and this is why I've created my own entry for some of these common foods to add to My Foods as the available entries don't always reflect the foods we have available here.
Copyright 1994-2016 MedHelp International. All rights reserved.
MedHelp is a division of Aptus Health.
This site complies with the HONcode standard for trustworthy health information.
The Content on this Site is presented in a summary fashion, and is intended to be used for educational and entertainment purposes only. It is not intended to be and should not be interpreted as medical advice or a diagnosis of any health or fitness problem, condition or disease; or a recommendation for a specific test, doctor, care provider, procedure, treatment plan, product, or course of action. Med Help International, Inc. is not a medical or healthcare provider and your use of this Site does not create a doctor / patient relationship. We disclaim all responsibility for the professional qualifications and licensing of, and services provided by, any physician or other health providers posting on or otherwise referred to on this Site and/or any Third Party Site. Never disregard the medical advice of your physician or health professional, or delay in seeking such advice, because of something you read on this Site. We offer this Site AS IS and without any warranties. By using this Site you agree to the following Terms and Conditions. If you think you may have a medical emergency, call your physician or 911 immediately.