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1711722 tn?1356487554

MedHelp keeps logging me out

Hi there.  Hope this goes through.  Today, I logged in, but it did not "take."  Tried it again and reached my account.  Switched pages and found I was logged out.  Logged in again (and left that box checked that says 'save login info', or something like that) to update a journal but when I hit "post", it logged me out and the "login" screen appeared again.  I lost everything I typed for the update.  Please help.  I know Medhelp did maintenance this weekend.

Many thanks.
9 Responses
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1711722 tn?1356487554
Thanks Emily!
Thanks Claire!
So far so good.
Helpful - 0
1794093 tn?1357930759
So far its working :)
Helpful - 0
707563 tn?1626361905
Hi everyone -

This should be fixed now, so let us know if you are still having problems.

Emily
Helpful - 0
535822 tn?1443976780
somethings wrong with this thread I didnt put this in 5 hours ago it was 5 mins ...lol and why is it up there ..let you sort it out Claire good luck .
Helpful - 0
535822 tn?1443976780
hahah Now its logging me out aswell started an hour ago but I sign in and am back again
Helpful - 0
1801781 tn?1461629469
I tried to post this hours ago..kept logging me out and I could not post!  LOLOL Very frustrating..hope this one posts.
Helpful - 0
1711722 tn?1356487554
Okay, thanks so much for your help Claire.  I will try again later to see if it's fixed.
Helpful - 0
1794093 tn?1357930759
mine is doing that too :( ill try back later...
Helpful - 0
Avatar universal
Hi, beeblessed,

I'm so sorry!  Our engineers know about this issue and they're working on it.  As soon as I know more, I'll post here.

Claire
Helpful - 0

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