Aa
A
A
Close
874521 tn?1424120397
Not getting MH notifications in email
missing ALL notifications the past few days, no updates, no PM notices nothing....:(
Cancel
32 Answers
Page 1 of 1
3147776 tn?1349200103
Sorry about that - we're checking into it.
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
587083 tn?1327123862
The same here....
It seems that this happens regularly now after Med Help upgrades the site.
I hope it will be fixed soon.
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
962875 tn?1314213636
I don't think I'm getting message notifications today either.

And, of course, I haven't been abe to leave a note for anyone since the LAST time your engineers messed with the site!
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
707563 tn?1455827280
Hey everyone -

I'll add your names to the list, and check on the notes issue, too, BB.

Emily
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
962875 tn?1314213636
Now I'm sure I'm not getting notifications. I've had about 6 PMs and a friend invitation, and got no notifications re any of them. (Just saw them when I cheked in with  the MH Web site.)
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
707563 tn?1455827280
BB -

I've already included you on the notifications thing. I don't think I'm getting them either.

Em
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
587083 tn?1327123862
Hi Emily,
Yesterday I got a notification on my Yahoo toolbar envelop... but unfortunately 6 hours "after" I received a PM.
An hour ago, I received another PM,but still no notification and I had to look on my MH "inbox" as I've been doing for the past 4 days.....
Could you please notify the Engineers?
Thanks Emily.

Sue.
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
3147776 tn?1349200103
I just sent you a PM - let me know if you get an email notification in a reasonable amount of time.
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
874521 tn?1424120397
I DID get the MH updates today:)
and a PM notification too, so I think all is working once again...thx.
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
587083 tn?1327123862
Hi Kirstie,
YES I got the notification soon after you sent me your PM.
But I did not get anything when I received a PM from a friend an hour ago...
Very strange huh?..
Thanks for your concern... I hope that things will completely improve soon.

Sue.
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
3147776 tn?1349200103
Odd, indeed.   Let's hope that's the last of the delays, but please feel free to report back here if it starts happening again.
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
587083 tn?1327123862
I just receive another PM from a friend  40 minutes ago,but again without  notification! :(
Your PM was the only one that showed instantly I had a message in my Yahoo inbox.
I don't think that things have been fixed yet,because also my friend did not get notified when she received my message.
I guess we'll have to wait and see if things improve..
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
962875 tn?1314213636
I'm having the same problem as zouzi. I got one notification ysterday (about 5 hrs late), but have not (as yet) received any notifications of messages today, and I know a few have been sent from checking my inbox, above.

Please send me a test PM so that I can see if I get a (prompt) notification of your message.

Thanks,
bluebutterfly
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
3147776 tn?1349200103
Just sent.
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
Avatar universal
Hi! Two of my friends are not receiving PM's : 'Onetonbrun' & 'Blotout'. Could you check into this, please. Thanks!
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
480448 tn?1426952138
I'm a little late to the party, I've norticed notifications have been weird lately, eitther very late (HOURS after a PM was received) or just never get it.  I don't fret too much because I check the site versus relying on my notifications, and have done so for a while.

Also, I notice when things are up and running as they should, I get a lot of duplicate notifications.

Just a heads'  up!
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
587083 tn?1327123862
Same here Emily ...It's all a big mess! :(
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
Avatar universal
Thanks for letting us know, folks, and sorry for the frustration -- we're checking on this again.

Claire
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
480448 tn?1426952138
Thanks for working on it!!
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
874521 tn?1424120397
PM notifications are coming in however a full 2 days after they are sent out....just so you know:) thx
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
962875 tn?1314213636
Another update:

I 'm also getting some notifications now, but they  are still only being delivered sporadically: sometimes several hours later, sometimes not at all.
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
Avatar universal
Thank you for these updates!  I'll be sure to pass them along.
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
649848 tn?1474485941
I haven't gotten any e-mail notifications at all for 3-4 months, now.
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
707563 tn?1455827280
Thanks, Barb. I'm adding you to the list.

Em
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
649848 tn?1474485941
Appreciate it, Emily.
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
962875 tn?1314213636
Update: I seem to be getting all my notifications in a timely manner now.


Thanks,
bb
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
874521 tn?1424120397
yes me too, thx again......:)
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
996946 tn?1449411700
I got a couple of late PM's also but none at all since Mar. 22.  Of course, I haven't been on here much so maybe that's why no PM's.
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
649848 tn?1474485941
Still not getting anything.
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
649848 tn?1474485941
I'm still not getting anything.
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
Avatar universal
Linda and Barb, I'm sorry for the frustration -- I'll let our engineers know.

Claire
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
649848 tn?1474485941
Thanks Claire; actually, it's been so long since I got anything, I'm almost getting used to it, but would still be nice to get them.  :-)
Comment
Cancel
Comment
Avatar universal
Comment
Comment
Comment
Post Comment
Your Answer
Avatar universal
Answer
Do you know how to answer? Tap here to leave your answer...
Answer
Answer
Post Answer
A
A
Blank
Weight Tracker
Weight Tracker
Start Tracking Now
Improve MedHelp Suggestions Community Resources