Not getting my "MedHelp daily update"!?

[Frank J. Perrotta]

For the past few days I noticed that I havent gotten my "MedHelp daily update" in my email. I checked the trash bin but nothing there.

I also checked the "My MedHelp" under the "Account Settings" and everything is correct there. I clicked the email addy and set the check boxes just to be double sure and all seems to be set correctly...

Anyone else having problems?

I am set to have daily updates to the HepC forums to my GMail account - if that matters.

Thanks for any info,
frank

[Lira_MHModerator]

Glad you got a notification, Barb135!

[Barb135]

Wow - you guys are good; I actually got a PM notification for the first time in weeks.
Thanks

[Barb135]

Thank you,  Claire; I was beginning to think MH had discontinued the notifications.

[Claire_MHModerator]

Thanks, Barb135 - I'll forward this to the right folks.

Claire

[Barb135]

I'm not getting any notifications at all either.  Haven't been for a while.  They aren't going to my spam folder either.

[peggy64]

I went to settings, unchecked everything, then clicked save, then clicked everything again, then save again. Will see if this does anything.

[peggy64]

hi Em, its not showing up in either of those boxes.

P.

[Frank J. Perrotta]

Been getting regular notifications for about a week or so now.

Thanks for the fix.

f

[Emily_MHManager]

Hey Peggy -

We aren't showing any difficulty here.  Can you check your Spam box or Junk mail and see if it's there?

Thanks!

Em

[Emily_MHManager]

:( Peggy.  Let me check on that for you.  Are you getting PM notifications?

Em

[peggy64]

I am still not getting my updates.

[April2]

I just received an update and pm notice not long ago. Thanks Emily! Hopefully, it's all working now! Thanks for all your hard work! :)

[mhv]

Thanks! Yep, mine are back too!  Yippeee! Thanks!

[zouzi]

Hi Emily
YES !!!! I am getting my updates now!
Thank you so very much!!

Sue♥

[Emily_MHManager]

Any updates?  You all should be getting them now.  Please let us know if you aren't.

Emily

[mhv]

Thank you!  this is killing! ha!  No updates on my watched stuff, no notification of messages or on posts... any time frame?

[Meilena_MHModerator]

Thanks for letting us know, we are having our technicians look into this.

Meilena

[mhv]

I am not getting ANY notifications.  Please help! I feel lost! : (

[Lira_MHModerator]

Thanks for letting us know, April!

[April2]

I'm getting nothing at all, Emily, including pm notices. Thanks for looking into all of this!

[Emily_MHManager]

Thanks Zouzi!!  

Em

[zouzi]

Hi Emily,
I am having the same problem as "Frank J. Perrotta"
I only get notifications when I receive PMs on Med Help,but nothing in my Email.
This has been going on for about 2 weeks now and I hope that it will be fixed soon.
Thanks for your help and concern about this matter. :)

[Emily_MHManager]

Can those of you who are having problems let me know if you are getting PM notifications, and nothing else, or nothing at all?

Thanks!

Emily

P.S.  Happy Thanksgiving to you all!!

[opus88]

HI Emily, mine wasn't working but started again yesterday....so all is well here!!

have a great Thanksgiving!!