For some reason, my cycles was working absolutely fine for me and it has all of a sudden started predicting really weird menstrual and ovulation dates that are no where near what they are supposed to be. Any idea how I fix this without have to start from scratch?
Since I updated the app to version 4.0, I have not been able to open My Cycles. Whenever I click on the app, it says "Initializing" for several moments and then closes. I have the app for iPhone. Is this happening to anyone else? I have turned off my phone and back on, and still no luck. I have months of saved info that I do not want to lose.
I am having the same issue with the itouch device. I also noticed all my backups are removed from my mymedhelp profile. I have had the MC tracker since 2010 made several updates and backups. logged in several times and the information was there. Now it had Jan/2011 as the last backup/update. please keep me posted on a fix. I want to upgrade to plus but if the issue is not resolved soon I will try a different app.
I'm having this issue as well and just posted about it. Unfortunately, I thought I had everything synced and reinstalled the app but lost data since it wasn't synced. Can get passed "Initalizing" screen, but can't enter data.
I tried what Emily suggested and that got me passed the "initializing" screen, but now when I click on a date to enter data, the app just closes. I've started logging my info into the trackers online, but I can't seem to get it to sync with the app. I have checked the settings and it is set to update.
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