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4499225 tn?1396068663

calories remaining

Another bug for you.
On the main screen on my phone, the calories remaining displays begining is 0 to negative (-) 512 or any high number. the calories remaining bar is empty.
9 Responses
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707563 tn?1626361905
Thanks for letting us know. I will let our engineers know.

I'm sorry you are continuing to have problems with the app.

Emily
Helpful - 0
4499225 tn?1396068663
Hi, I noticed on my mobile that I can create custom foods. However, when I enter the data for the food and save it. The values are incorrect ie. Calories input 80 kcals = 1oz, after saving is 2.24 kcals = 1oz, plus all of the other values are incorrect as well. Using the website the food information seems to be correct for the same food.  
Helpful - 0
707563 tn?1626361905
Thanks for letting me know. That is an issue we are already aware of and will include a fix for in the next update.

Emily
Helpful - 0
4499225 tn?1396068663
One more thing, Weight, keeps resetting to starting weight. Have to change it almost daily.
Helpful - 0
707563 tn?1626361905
Hi RG -

I'm sorry you are having these difficulties, and I have passed them on to our engineers. I will update you as soon as I have more information.

#2 is an error we are aware of, and will include a fix for in our next update.

Emily
Helpful - 0
4499225 tn?1396068663
No.
The mains BUGS are :
1:calories remaining isn't correct.- before this version worked.

2:can't create new items, error is "you need to be logged in to create food". While you're logged in.- before this version worked.

3:Zeros out  values my food list, dosen't save - before this version worked.

4:Sych does not work anytime I boot my phone or restart this program - - before this version worked but not work daily,weekly.

Its a SHAME that this program was not tested thoroughly esp, most used features.
Let me know when it is working properly.
Sincerely,
RG
Helpful - 0
707563 tn?1626361905
How long did you set to lose the 25 or so lbs? Is it a healthy length of time, like 1-2 lbs per week?

Can you adjust it to add a few weeks and see if that changes it?

Thanks,

Emily
Helpful - 0
4499225 tn?1396068663
I checked my start and end goals dates, nothing wrong there.

Helpful - 0
707563 tn?1626361905
Hi there -

Can you check your goal and goal date? When you get a 0 or negative number, it usually means your goal date has passed.

If that isn't it, please let us know.

Emily
Helpful - 0

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