cannot add meal

[roropacific]

I have tried using the My Diet Diary App to add foods.
I get a message stateing  that the option is not available with this version and to complete I must go to website. I go to website , I get to the screen to add food and there isn't any scroll bars to browse food. I downloaded this app. from google store. So what's up this time.

[Emily_MHManager]

Hi there -

Just wanted to confirm that we have emailed about this, so please continue to check your email.

Emily

[roropacific]

Hi,
What causes a synch event?
Can a synch be done manually?

[roropacific]

Sent information from android phone

[Dave_MHModerator]

Hello,

I'm sorry you are having problems with the app. It would be really helpful if you also could tap on Settings in the app, then Support, and send us an email. If you could say "yes" when it asks you to send data, we will be able to check things out from our end. If you need more specific instructions for your app on your device, just let us know, as these are general instructions.

This will allow us to capture your data, and what type of device you use the app on, and what version of the app you are having. If you could type in the email that you posted here, and a brief explanation of the issue, that would be great. If you have some specifics of what hasn't synced, that would be great, too.

We appreciate it, and apologize for any inconvenience this causes.

[roropacific]

Error message is
"MEDHELP MOBILE,
This page is unavailable on this mobile version of medhelp.
You can still view this page using the Full Site."
What good is this app for?
Doesn't synch. either