Aa
Aa
A
A
A
Close
Avatar universal

having issues with this app

Is anyone else noticing issues with this app? For example, when I click on a question to read it and then hit back to go back to the list of questions, it takes me pack to a list of posts that are like a month old. It's really annoying because then I have to go back into the group and scroll way down to where I was before. It's almost not worth reading any questions because I spend so much time having to go back into the group and then scroll scroll scroll.

Anyone else have the same issue?
7 Responses
Sort by: Helpful Oldest Newest
Avatar universal
Hello,

I'm sorry you are having problems with the app. It would be really helpful if you also could tap on Settings in the app, then Support, and send us an email. If you could say "yes" when it asks you to send data, we will be able to check things out from our end. If you need more specific instructions for your app on your device, just let us know, as these are general instructions.

This will allow us to capture your data, and what type of device you use the app on, and what version of the app you are having. If you could type in the email that you posted here, and a brief explanation of the issue, that would be great. If you have some specifics of what hasn't synced, that would be great, too.

Specifically in relation to  your listed issue with it going back to the beginning of the list, our engineers are aware and are constantly working to improve things for all of our app users.

We appreciate it, and your suggestions, and apologize for any inconvenience this causes.
Helpful - 0
Avatar universal
Yep ive had this with the app for like forever lol
Helpful - 0
Avatar universal
Is this App true due to counting of weeks?
Helpful - 0
Avatar universal
Is this App true due to counting of weeks?
Helpful - 0
9445847 tn?1408059755
I've had this app since I was 4 weeks along, I'm now 31 weeks and nothing changed. Yes it's very annoying. I even quit reading the app for awhile because of it.
Helpful - 0
Avatar universal
I thought it was just me.
Helpful - 0
Avatar universal
Yup
Helpful - 0

You are reading content posted in the Improve MedHelp Suggestions Community

Popular Resources
A list of national and international resources and hotlines to help connect you to needed health and medical services.
Herpes sores blister, then burst, scab and heal.
Herpes spreads by oral, vaginal and anal sex.
STIs are the most common cause of genital sores.
Condoms are the most effective way to prevent HIV and STDs.
PrEP is used by people with high risk to prevent HIV infection.