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717440 tn?1292743742

inability to delete tracker

I have been trying to delete my Sleep Tracker for Hubby without success. It doesn't even have the pop-up to confirm. This only happens with this particular Tracker, as I have been able to delete other Trackers that I have created. Any suggestions? Thanks!
6 Responses
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707563 tn?1626361905
Glad it worked!

Emily
Helpful - 0
717440 tn?1292743742
just wanted to let you know that I was able to delete the Sleep Tracker now that things got changed around - I like the new set up, too... thanks for your help!!
Helpful - 0
717440 tn?1292743742
OK, thank you
Helpful - 0
Avatar universal
Ok, that's weird :-/  

I'll pass this up to the tech folks to see what they can tell us.

Claire
Helpful - 0
717440 tn?1292743742
that's correct, it does not work... when I click on the garbage can, nothing happens (as if the link is dead or doesn't exist), but if I click on a different trash can I do get a pop-up to confirm that I want to delete the tacker
Helpful - 0
Avatar universal
To remove a tracker,

Click on the tracker to open it;

Click on "manage";

This should take you to a page that shows all of your trackers.

Click on the trashcan icon underneath any tracker's name to remove it.

If you've tried this and it didn't work, let us know.

Claire
Helpful - 0

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