Improve MedHelp Suggestions Community
my pregnancy app for android won't sync
About This Community:

This forum is to discuss ideas for new features and functionality - ways to improve MedHelp. This forum is NOT the place to ask Medical Questions or submit technical issues. If you have a Medical Question, please post it in the appropriate forum. If you have questions, please read our FAQs.

Font Size:
A
A
A
Background:
Blank
Blank
Blank
Blank Blank

my pregnancy app for android won't sync

I had the mypregnancy app on my old phone and when i signed in using medhelp, it synced all my old data and i can access it on your website. However, on my new phone, when i sign in, it does not pull any of the old data, such as my previous weights etc. Help?
707563_tn?1395081210
Hi there -

I'm sorry you are having problems with the app.  

Is the app showing any info?  Are you able to see any weights at all?  Have you entered the same user name and password into the new phone?

Thanks,

Emily

Blank
Post a Comment
To
Blank
Weight Tracker
Weight Tracker
Start Tracking Now
Improve MedHelp Suggestions Community Resources
RSS Expert Activity
242532_tn?1269553979
Blank
How to Silence Your Inner Critic an...
Apr 16 by Roger Gould, M.D.Blank
242532_tn?1269553979
Blank
Emotional Eaters: How to Silence Yo...
Mar 26 by Roger Gould, M.D.Blank
1344197_tn?1392822771
Blank
Vaginal vs. Laparoscopic Hysterecto...
Feb 19 by J. Kyle Mathews, MD, DVMBlank