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4928337 tn?1362754766
password can not access account on cpu
I never recieve a password reset email and can access on my phone but not cpu!!??
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Avatar universal
Hi, gatorgrl12,

I've sent you another password to the email address you used to register your account.  Use the temporary password to log in and then change it to something you can easily remember.

Unfortunately, that means you'll need to reset your password on both your phone and your computer, but at least you'll be able to log in from both locations.  Please let us know if you have any problems.

Claire
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