Hi vivokatie,
The best way to reach our apps team is to tap on App Support in the side menu and send us an email. When it asks to send data, choose yes.
This will allow us to see what version of the app you use and what type of device you use it on. If you can, please include the information you posted here, as well as any other specifics. This will cut down on back-and-forth emails, and let us get down to problem-solving right away.
We appreciate your using the app!
Hi there!
I've passed your question on to our app support team who will be more than happy to help you. They will get back to you shortly. Thanks!