Golly grab some coffee, tea or whatever your favorite is, Sarah's on a roll!
Ok, just got off the phone with Tecfidera.............calling my "visual" lawyer LOL
Here's the scoop and it wasn't in writing so I did enjoy backing them into a corner but got nowhere, just a confession.
1. Retirees on VA and Medicare are NOT eligible for the great "free drug quick pak" bummer...........
So that lets me out for that to get started until the insurance dust settles
2. Medicare is "still thinking" about whether to allow this drug into their formulary......
a. if they do, then they contact your medicare drug specialty mail order pharmacy for $$ price
b. I hammered until I backed her into a corner and she kept mumbling about help in the "coverage gap area"
3. I then told her that the form we filled out did NOT say Medicare recipients were NOT eligible for quick pak, and I understood that we were not eligible for the $10 copay which was a slam against those who had worked so hard to get to where we were and now Tecfidera was penalizing us and
she mumbled she would bring it up at the next meeting, that it was a work in progress (grrr) When I sit here half a month waiting for 14 days of free quick pak drugs, its not funny!
So I pressed on........you guys know me!
4. I said well you need to bring up at your meeting that the "green" on your forms you fill out has to be changed; they
are difficult to read and even when I print it out in color, you can hardly see it (brand new inks for me and new
printer) and she got a bit defensive but finally said she would pass it on (lordy I have to find the complaint
address!! I guarantee you she isn't passing on ANYTHING I said!!
5. So figuring I was dead in the water with this one both because it would be at minimal, mid month of May before a
decision was made for medicare/my specialty pharmacy, I injected into the conversation that I would now have
to scramble to get my Tysabri reassigned and decide when and where I would be to get my May infusion (due in a
couple of weeks. ) She just brushed that off as if it were a fly on her finger so I figured, nothing lost, nothing gained
and I pressed onward,
6. So I said (and this has been my sore point all along - vague descriptions of "help") well what if Medicare does not
approve it or there is no $$ for assistance to me.......yeah..........she was reading from her "script book" and went
into 5 minutes of how the process proceeds with medicare and how they will send it to my pharmacy and I just
let her run, she did not answer MY question at all. Like half of the people you talk to on the phone, she only heard
the first half of the sentence and immediately went to forming her answer..........Sailersong would understand this!
so.......when she finished this and was satisfied I understood, I went for broke
7. "but you did NOT answer MY question. I asked what happens if medicare does NOT help.......where are all of
these programs of help you suggest but won't address" What's out there for retirees? I was eligible for 2 yrs of
Tysabri free until I found a Medigap N policy that covered what Medicare did not. She danced around it and
finally I said "can you really answer my question? Do you REALLY have any programs?" and she squirmed
and said that there were none in place for us unless we applied for medicaid or went to a foundation because we
were on federal programs" Golly 2 weeks ago or even on their site would have been nice........
WTF didn't she say that 2 weeks ago, sorry I don't usually say that.................why isn't that on their page?..................golly, Tysabri is looking mighty good right now! Like I needed HER information the day before surgery..........I told her about my surgery and she didn't even have the courtesy to comment that she hoped I would be okay. She mumbled something like OK and I should call my drug coverage company and complain.......
So to all of you lucky enough to have insurance to try the drug........go for it and keep us informed..........but I fear that the co-pay for us on "the other side of the mountain" is going to be way too steep, even if they approve it. I so remember Provigil being out of my reach and then filling half a prescription and cutting them in half and finally this year it went down to $85, which really hurt, but I so need it....
I'm not angry, just upset over the fact that no one will level with you up front and leave you hanging until you call and press for answers. Even then, the questions that I asked, that I already knew the answers to, came back and were pure "script" and I knew she didn't understand half the words she was reading to me.
I finally said something like "isn't it fun to have nurses as patients, we insist on reading every word before we sign anything and then ask 50 questions" and she mumbled something like a laugh, I think she finally realized whyI kept pushing her for STRAIGHT answers...............ok, back under my rock, but wanted to update you guys in case anyone was, like me, waiting for the quick pak, which is never going to happen.
hugs
Sarah