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You might be allergic to that product. That happened to me and I had to switch to another companies product. Adhesive removing wipes help alot with removing the wafers. Also, try using the barrier wipes or the powder before you put the wafer on.
Try stoma powder and a spray on skin barrier...dry it completely with a hair dryer on a cool setting before putting the wafer on. I also was alergic (allergic) to the wafer, but I found that taking a Benadryl twice a day really worked for the irritation and itching.
How large is the area that itches? Is it all the way around the place where it is sticking tight? How far from the stoma does it run. A good seal is what you want. It sounds like it could be a yeast infection to me. If it's everywhere the wafer touches though, I would agree that an allergic reaction to the wafer.
If it is a yeast infection though, you can treat by applying SurePrep over entire surface of skin where wafer touches, sprinkling Nystatin powder over the effected portion of skin where the rash is raging, and then stippling the powder with SurePrep. If you do it lightly, it will form a barrier of crystals to seal the skin while it heals, while treating the yeast infection. The itch won't go away right away, but an ice pack (I always hold it over my clothes) can help you manage the itching.
It is possible you are allergic to the wafer, but very few people are allergic to the wafer. Try placing a small portion o the wafer material somewhere else on your body and see if it becomes irritated.
It is most likely an improper seal causing moisture under the wafer. Convexity is wonderful and wafers with convexity are the answer to many people's pouching issues. An ostomy belt is another option to improve the seal.
Stoma powder blotted with a damp cloth then allowed to dry before pouching is good because the powder absorbs excess moisture. many use Nystatin powder instead as sometimes yeast is involved. A doctor must give you a prescription for Nystatin powder but the same technique is used called the crusting technique. You can google "Ostomy and Crusting technique." There are some antifungal powders coming out that do not require a prescription but are not as strong as Nystatin. They are great for prophylactic use and minor irritation though!
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