Hi chip. When did this pain start? Did you do anything that you think may have caused it? It sounds like it may be a nerve being pinched in your neck or possibly your shoulder. Please give more info about when, where, how these symptoms started so others with similar can help.
You have a trigger point on your scaleni muscle or levator scapulae, rhomboideus, infraspinatus, supraspinatus. Look for those muscles and massage them with a tennis ball on a wall wih rolling over the ball. The scaleni you need to massage with your fingers
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