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MedHelp Member's Question

Is My Tracker Broken?

by tigerlilly5909, Sep 20, 2009 08:04AM

Tags: broken, tracker, trouble

I have no idea where to go with this question. I have always been able to adjust my exercise and other tracker info if I have a change of plans or something. I can't change my exercise on my tracker. I put down biking, menses and walking. I tried to take away the biking and walking and it will not let me. It will let me take away the menses. Why? I have never had trouble before and it's important to me to have an accurate tracker. Is this a change or is it broken? Who do I ask to fix this? I can change everything else just not the exercise. This leads me to believe it's broken.

Member Comments (3)

by tigerlilly5909, Sep 20, 2009 11:13PM

Well, I went to Contact Us at the bottom of the page and sent a question marked technical support. I hope they can help me with this. It bothers me that my tracker is not accurate. I hope the problem gets fixed soon.

by tigerlilly5909, Oct 13, 2009 06:49AM

Well my track er got fixed and I'm very happy. Thank you Medhelp!!!

by Barb135

, Oct 13, 2009 03:12PM

I'm sorry I wasn't able to answer your question. What did you have to do? I've always been able to change mine until I hit "done", then after that, no changing.

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