An ancient precept in the field of medicine says, "Primum non nocere", or "First of all, do no harm."

Med Help is dedicated to protecting the privacy of our visitors and to ensuring that our information is accurate, complete, and up-to-date. To be useful we must gain and earn the trust and confidence of our members and visitors. Therefore, with the help of the Med Help membership, we strive to maintain the highest possible level of integrity. Our principals are based on the best codes of practice and ethical standards. We invite suggestions on how we can do better.

We understand that health is a very personal subject and we want our Members and Visitors to be as comfortable as possible while visiting our website and using our services. This policy tells you, among other things, what information we gather from you, how we may use or disclose that information and our efforts to protect it. Please read this policy carefully, and feel free to contact us if you have any questions regarding its contents


In connection with your use of our site, we ask for and may collect a variety of information from and about you in different ways. For example, when you register to use our site, we ask for and store your name, address, email address and other identifying contact data. We may also collect the information you disclose in any of our chat rooms, discussion groups and bulletin boards, or that you voluntarily provide to us through responses to surveys, questionnaires and the like and through your use of information storage facilities on our sites.


Cookies were originally designed to help a website distinguish a user's browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. Currently, websites use cookies to enhance the user's visit; in general, cookies can securely store a user's ID and password, personalize home pages, or identify which parts of a site have been visited.

You may set your web browser to notify you of cookie placement requests or decline cookies completely. In addition, you can delete the files that contain cookies; those files are stored as part of your Internet browser, however, if you delete cookies that have been sent from our site, this will cause you to reenter data (e.g. login again).


Med Help uses your information to better understand your needs and provide you with better service. We use your personally identifying information to identify and register you as a user of the site. We also use your information to help you complete a transaction, to communicate back to you, to update you on our services and benefits, and to personalize our web sites for you. For example, we may also associate your personally identifying information with information we collect about your preferences and activities at the site, such as the particular pages you request at the site and purchases or other transactions you effect through the site. We may vary the content you receive in future visits to the site based on your preferences and activities.

Credit card numbers are used only for payment processing and are not retained on our system without your permission.

From time to time, we may also use your information to contact you to provide you with medical information we think would be of particular interest. At a minimum, we always give you the opportunity to opt out of receiving such information in the future by sending a blank email to unsubscribe@medhelp.org.


Except as set forth in this policy, Med Help and its subsidiaries will not disclose to unaffiliated companies any information it gathers from you which could be used to identify or contact you. Any personal information provided to entities affiliated with the Med Help website will be treated in accordance with the terms of this Privacy Policy, unless you are otherwise notified.

We may provide to third parties information about you that does not allow you to be identified or contacted ("Aggregate Information"). Aggregate Information might include collective profiles of our user groups and their activities and preferences. Such Aggregate Information may also be disclosed in describing our site and services to prospective partners, advertisers and other third parties, and for other lawful purposes. For example, we might inform third parties regarding the number of Member or Visitors of our site and the activities they conduct while on our site. We might also inform a pharmaceutical company (that may or may not be a sponsor) of the total number of page views in a particular forum. Privacy Policy, unless you are otherwise notified.

In the event that our business related to this site is sold, we may transfer the information we collect to a successor entity provided that such successor agrees to protect the information in the manner described in this policy. Privacy Policy, unless you are otherwise notified.

Finally, we may disclose information to fulfill certain legal and regulatory requirements or if we believe, in good faith, that such disclosure is legally required or necessary to protect others' rights or to prevent harm. Privacy Policy, unless you are otherwise notified.


You may change the personal information contained in your profile. Once confirmed, any new item of information will replace the corresponding information previously provided.

You may not change the following types of information:

• Material that the Member or Visitor has posted in a Public Forum and any other material that the Member or Visitor similarly has caused to be made available to other Site Members or to Site visitors.
• Material that the Member or Visitor has posted in a Chat Area.
• Material that the Member or Visitor has posted or otherwise sent to Med Help staff members or representatives. While confidentiality rules may apply to such material, the Member or Visitor does not own the data. This includes e-mail and all other written correspondence.

Med Help conforms to the Children's Online Privacy Protection Act [COPPA]. We will never knowingly request personally identifiable information from anyone under the age of 13 without parental consent. When we do receive information (with parental consent) from users under the age of 13, we will never voluntarily share their personally identifiable information with third parties, regardless of their stated preference given at registration.


Participation on our site is purely voluntary and you may opt-out at any time by notifying us via an email message to unsubscribe@medhelp.org. Upon receipt of your request to "opt-out", we will remove you from all future mailings and not contact you. In addition, we will not send unsolicited messages to users of our site who indicate that they do not wish to receive such messages. If you do not wish to receive unsolicited email messages from us, please contact us.

We have structured our websites so that, in general, you can visit Med Help on the Web without identifying yourself or revealing any personal information if you so choose. Your access may be limited to browsing and searching our medical libraries.

Please remember that any information (including personal and medical information) that you reveal in a public forum (such as a medical forum, bulletin board, mail list, chat room/event) is not subject to this Privacy Policy and will be seen by third parties not related to Med Help and our subsidiaries and may be used by them to contact you or for unauthorized purposes. Also, if you leave our site via a link to a third party site, any information you reveal on that site is not subject to this Privacy Policy -- you should consult the privacy policies of each site you visit.


Security is a matter of protecting data from unintended use, loss, misuse, counterfeit, and accidental or unauthorized alteration. It extends from data collection through storage, retrieval and processing through transmission. It includes backup and recovery procedures. We have installed a number of security measures to protect the confidentiality of your personal information. These include:

• Your personal information lives in a separate database that is not available on the Internet.
• We use industry-standard encryption methods when transmitting credit card information over the Internet.
• You are identified on our website by your Member or Nickname and Password only.

However, please remember that you play an important part in security as well. Your password should never be shared with anyone and should be changed frequently. Remember that any information you voluntarily disclose on-line in any news or message postings, discussion groups or chat rooms may be collected and used by others without your permission. Furthermore, if you provide any information to parties who operate Web sites that are linked to or from our site, different rules may apply to their collection, use or disclosure of your personal information. We encourage you to review these sites' policies before revealing any sensitive or personal information.

Regardless of the precautions taken by you or by us, "perfect security" does not exist on the Internet. We cannot ensure or warrant the security of any information you transmit to us, and you transmit such information at your own risk.


An IP address is a number automatically assigned to your computer whenever you access the Internet. All computer identification on the Internet is conducted with IP addresses, which allow computers and servers to recognize and communicate with each other. We collect IP addresses in order to conduct system administration, report aggregate information to sponsors and advertisers, and to conduct site analysis. If a visitor requests pages from Med Help, the Med Help servers enter the visitor's IP address into a log. To maintain visitor anonymity, we do not associate IP addresses with records containing personal information.


Sponsors, partners or advertisers on our site may also use their own cookies when you click on their advertisement or link to their site or service, or even if the advertisement simply appears on a page that you are viewing. Third party advertisers are used to serve their ads on our site and these companies ("Ad Servers") may also collect non-personal information through the use of cookies. We do not control these third parties' use of cookies, or how they manage the non-personal information they gather through them. You should review the privacy policy of other sites you visit or link to from our site to understand how these other sites use cookies and how they use the information they collect through the use of cookies on their own sites. Med Help explicitly identifies sponsors and advertisers on our site as much as is possible.

We use third-party advertising companies to serve ads when you visit our Web site. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements on this site and other sites about goods and services that may be of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, please contact us


It may be necessary from time to time for us to modify this policy to reflect changes in the way we collect and use information or changes in privacy-related laws, regulations, and industry standards. Accordingly, we reserve the right to change this policy at any time by posting the revised policy on this web site. Please visit this site frequently in order to be informed of any such changes. This policy was posted on November 8, 2006. Data will be handled in accordance with the policy in effect at the time the data is collected.


Please do not hesitate to contact us if you have any questions about our Privacy Policy or our Website in general. You can reach us via our contact page.

Again, your privacy and its protection is paramount to us!