Here is the link to a health page I wrote a while back about dog grooming:
http://www.medhelp.org/health_pages/Pets/Dog-Grooming-The-Importance--the-Basics--and-the-Tools-and-Supplies/show/432?cid=3
You can bet if that nurse had a cherry eye and bladder stones that she'd be wanting and hoping someone would pay for her surgery if that's how she had to depend on living a decent life.
What a snot!
At least Ben has a better home and more love with you than he would with the likes of someone like her!