I had 3 levels fused with a titanium plate supporting the last level at C 4/5. The plate malfunctioned and came out of my spine requiring surgical intervention to remove it. This took place in June 2014. I have continued to have problems. My head feels too heavy to sit on my shoulders. Pain runs across both shoulders and down my arm. My left hand goes numb. I have a hump swelling at the base of my neck on my back. I just don't understand why I am still having problems.