Is anyone else having trouble adding +Food to the Diet Diary?

[Kingfan2011]

I have been using the MedHelp Weight, Exercise, Water and Macronutrient Trackers since the end of November and have found them to be a very helpful tools in managing my weight loss.  However, this past week on multiple occasions, I have been unable to add new items to the Food database, so each day that goes by my information gets less and less accurate.  I thought maybe the capacity of the individual Food database was the problem, but the system won't let me delete any items or edit them.  I've started using the WebMd diet tracker as a backup, but I hate losing almost two months of data.

[nick3593]

I, personally, do not have a problem with them.  I *DO* have my Free T3 tested every time my thyroid levels are checked -- I'm also on a T3 med... Over the past few months, my thyroid levels have gotten steady and I feel better and more energetic than I did for years...
http://videosvision.info/

[Emily_MHManager]

Kingfan -

Can you check yours now and see if it's working?

Thanks so much.

Emily

[J_Criswell]

I figured it out!  Thanks so much!

[J_Criswell]

I'm using Chrome, Windows 7.  I add mine from the +Foods button on the main page.  I wasn't aware I could reach my food menu any other way.  How do I go about this?

[Emily_MHManager]

Hi there -

Can you tell me how you all are trying to add foods?  I was able to add Cheerios to each of your trackers today (which I then deleted).  Are you able to add foods from anything - the regular search, my foods (recent or frequent)?

Also, what browsers (Firefox, Chrome, Safari, IE, etc) and OS *Windows 7, XP, Vista, Mac., etc.) do you use?   If you are using a phone, what type of phone is it?

Thanks so much, and I'm going to send each of you a PM to ensure that you see this post.

Emily

[J_Criswell]

Having the same problem.  It won't add any new foods.