Compensation?

[connor15]

My husband had catarac surgery on both eyes in July and had rezoom lens implants in both. As of today, he cannot read small print (newspapers), street signs at night and he cannot read on the computer. He was told by the doctor that this is as good as it is going to get. We spent $5,000.00 out of pocket for the lenses and were told we have no recourse.  Has anyone else had this experience? It just doesn't seem right to me. I would appreciate some feedback. Thanks!


This discussion is related to ReZoom Lens implant.

[Lerbea]

I had a different lens the Restor but simular experience with the problems and money.  Do insist that your physician file the correct CPT code for the lens to your insurance company.  They just might pay for it.  I had to really push and follow up with the insurance co.  The doctors office submitted it finally but as a non-medically necessary facility charge. Of course ins. doesn't pay for this.  I hit the roof.  Insurance has paid and since the doctor was a provider he had to take the discounts and I've gotten back a lot of refunds.  They are extremely unhappy.  I'm still laughing at what they thought they would pull with the insurance scam. They sent me a bill and I just got on the phone and had charges resubmitted by the insurance co. They have to take more discounts. ha on them.

I left there and had further surgery by prominent people.

[Flavius G Pernoud III, MD]

ReZoom is a lens which works by producing 2 separate images inside the eye, one for near vision and one for far. Most people can adapt to this vision which may take 6 mos to a year. By now if you are still having trouble, you may not be able to adapt. Removing these lenses is not easy. I can't tell what trouble you are having but try some simple things. 1st try some eyedrops that constrict your pupil--bromididine which is weaker or pilocarpine which is stronger--you will need a prescription for these. This helps to minimize the two images. Sometimes you only need these when you are going out at night because the vision tends to be worse in the dark  2nd make sure you have very little astigmatism--0.5 diopters or less. If more than that seek a way to correct it--surgically or with a laser. 3rd you may need glasses to get your vision as good as you expect it.

[2ndsight]

many other patients on this board have reported these and other much worse problems with ReZoom. It is the most problematic of the multifocal lenses. Just do a search on ReZoom and read.

I would suggest you insist your doctor give your husband a full refraction (eye exam) and find out exactly what his prescription is, including  any astigmatism, then see if he can be helped with progressive glasses. If his vision improves with glasses and he can see to read and drive he will be in better shape than many other Rezoom patients.