Anyone having trouble creating new photo albums?

[MJIthewriter]

I get a "File Not Found" message. I wonder if anyone else has the same bug?

[Please_Help950]

Yes, I have just tried it and I have received the message "Page Not Found". :(

[MJIthewriter]

I've been putting off pictures until this gets fixed, and I'm getting really irked.... Anyways I uploaded a snapshot in hopes it will draw some attention to get it fixed.
http://www.medhelp.org/user_photos/show/89915?personal_page_id=956

[MJIthewriter]

I looked at "view source" of the page and I believe I found where the error is. Fix this line:

        place_direct_ad('http://media.medhelp.org/hserver/AAMALL/site=medhelp/area=static/action=file_not_found/env=production/';, 160, 600, 'Skyscraper');

And I think it shall work.  But as it is right now, that link is the page I am getting instead of the album page.  I think it's supposed to be an ad, but it's not functioning as one.

[iam1butterfly]

I just added a new one, today... with no problems.
Maybe, by the time you read this, the system glitch will have already been fixed.

[MJIthewriter]

I think it affects some usernames or systems but not others. I did get a message from medhelp saying they believe it to be a bug on their end.  I don't know when it will be fixed. I notice my journals and journal comments don't show up on the sidebar, which seems to be another bug.  I heard that had to do with an error on their database, but I'm not 100% sure on the cause.

[Med Help]

We have been able to reproduce the issue and will look into resolving it. In the future (and as we have mentioned before), if you have a technical support issue, please contact Customer Support through the Contact Us link at the bottom of every page. This forum is for product suggestions and we do not monitor this forum for issues that need immediate attention.

Thanks,
MedHelp