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5747555 tn?1408727657

Excercise not syncing, but everything else does

I'm using the Diet Diary with trackers for weight, food, water, and exercise.  Everything syncs nicely from phone to computer, EXCEPT exercise.  I've tried logging out, logging in, shutting down, and so on.  So what am I doing wrong - I had a bit of confusion when I first set the trackers up, so perhaps I've done something wrong.  Thanks,
JLR173rdny
2 Responses
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5747555 tn?1408727657
Ah, that explains the problem, I'm using an android platform, a pantech flex.  No sweat, i'll just keep entering on my phone and wait for it to catch up.  Thanks for the quick response.

JLR173rdny
Helpful - 0
707563 tn?1626361905
Hi there -

Can you tell me what device you are using the app on - an Android or iOS? If it's an Android, we are working on a new sync platform that should fix this for you, so just keep entering it as you are now.

If it's an iOS device, please let me know.

Emily
Helpful - 0

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