You can try another browser, or try logging out and in again. ("full site" is for mobile users only.)
Okay, after the 3rd time I logged out and in again, I got the original version back.
I use Firefox and this worked for me. Perhaps it would also work for IE.
I went to tools and then options. I went to privacy and show cookies and then I cleared all cookies. Then I went back to MH and the original format was back. I logged in and it has been fine since.
Logging out and then in again also works, although it took 3 tries for me.
I guess it's kind of like rolling dice--eventually you may come up a winner!
I agree! When you have only a one-line box in which to write a reply, it's difficult to remember or see what you've written. As a result, I've already had some messed up posts.
Please submit your excellent feedback to MH by using the "contact us"
option (have you been able to locate it yet?) since MedHelp has explained in another thread that they tabulate and consider feedback received that way, rather than the views we express in this forum:
"While this is a great venue for communicating ideas for improvement (add this feature, would like a tracker for x, etc), when we have an event that generates much heavier feedback like this, it's very difficult to track in this format. By sending specific feedback to "contact us," the feedback can be tracked, noting the number of requests for x or y to be changed, in an efficient way so that staff can clearly communicate to our engineers."
In the comment box, you can type more than one line. You can't see all of the text, but it's there. This will be one of the things that are fixed, but I don't know when. The box will either adjust as you type, or you'll be able to size it to show more text, but it will be fixed.
Yes, I realize you can type more than one sentence; I just meant that the box is only one line wide, so you can't see your whole post, to review and edit it.
I'm pleased to hear that this will be fixed in some way.
(But I'd rather hear that the whole experiment will be scrapped, and we will get back the original forum format which worked just fine!)
Thank you Emily for letting us know.
Up until today I have always been able to get back to the original format by signing out, then in again. Today I tried that about 5 times and still got the new version, which I intensely dislike.
Is the original version now gone for good??
Please say it isn't so!!
Hi there. The roll out is at about 50 percent complete so far so you should still be able to log out and back in (possibly a few times) to get back to the old format if you prefer it. As a temporary page by page fix, you can also Add these characters to the end of the URL (located in your browser's address bar) to toggle between the old/new.
Old to New: ?new_forums_test=A
New to Old: ?new_forums_test=B
This will allow you to toggle between old and new or go from new to old. However, it will have to be added to each page as it doesn't change you completely to the old format.
Hope this helps!
I just tried it and it worked.
Thanks so much!
You are very welcome. Have a great day.