Aa
Aa
A
A
A
Close
Avatar universal

Journals

Sine you just updated, now I cannot add anything to my journals. What am I doing wrong?  
5 Responses
Sort by: Helpful Oldest Newest
Avatar universal
Hi - I'm sorry you're having this problem!  What happens when you try to add a journal?  Do you get a particular error?  Is it before or after you've typed the entry?
Helpful - 0
Avatar universal
I'm having a similar issue— I can write a new journal entry, but I can no longer add or associate a journal entry to my mood tracker.

What happens when I try to add a journal is: nothing. I click the little "click to add data" square in the mood tracker where I used to be able to put a journal entry, and there is no response at all.
I click on one of the other squares— "treatment," for instance, in hopes that I can cycle through to the "journal" section— but there is no longer a journal section to cycle through.
I can add a "new entry" to "all journals" in a roundabout way, but I can't associate the new entry with my mood tracker.

While I'm complaining, it's frustrating that "journal entries" and "journal entries associated with my mood tracker" are completely different entities. Once you've added an entry under one classification or the other, the only way to re-classify it is to copy what you've written and paste it into a new journal entry.
Helpful - 0
Avatar universal
Hi, cosmicsinusoid,,

Thanks for providing the details, and I apologize for the inconvenience!  I've passed your observations on to our engineers so that they can get this resolved.

Claire
Helpful - 0
1616953 tn?1443835511
I guess I double posted - I have the same problem.
Helpful - 0
Avatar universal
I'm sorry about the inconvenience, James!  Our engineers are working on this right now and we hope to have it fixed soon.  In the meantime, you can enter any comments into your regular journal on your profile page.  This won't link to your tracker data, but it might be a good place to keep your comments until this is resolved.

Claire
Helpful - 0

You are reading content posted in the Improve MedHelp Suggestions Community

Popular Resources
Herpes sores blister, then burst, scab and heal.
Herpes spreads by oral, vaginal and anal sex.
STIs are the most common cause of genital sores.
Condoms are the most effective way to prevent HIV and STDs.
PrEP is used by people with high risk to prevent HIV infection.
Can I get HIV from surfaces, like toilet seats?