My Diet Diary App bugs

[slkric]

It seems after a recent update to the My Diet Diary App, that many things have broken. Since the Aug 22 update, here are the following issues I have seen:

1. Current Weight seems to reset to my beginning weight every day
2. in "Add A Food" under the Recent tab, many, if not all my previous entries have reset to 0.0 servings
3. Creating a "New Food" gives the error that I cannot sync while not logged in. I have to log out, then log in again for it to work
4. Daily calories count does not increase when the current weight is decreased. Actually, it no longer changes at all with weight changes.

This app has really been great in helping me loose weight, but since the latest update, it has been almost unusable to the point were I am researching new apps.

[Emily_MHManager]

Hi there-

Thanks for the response. We are looking into all of these issues, and hope to have the fixes done soon.

Thanks, and we apologize for any inconvenience this causes.

Emily

[slkric]

1. This is correct. The chart is correct, it is the notice the app gives every day asking to update the weight were it now only displays the original number.
2. Thank you
3. This is when trying to save the new food.
4. I used to see the changes with my changes to the current weight, but now since the update, I no longer see the calorie count change at all. It seems to only change if the BMR is changed.

Thank you for you help, this app is really helping me.

[Emily_MHManager]

Hi there -

I'm sorry you are experiencing so many issues with the app update.

I'll address these as you did -

1 - It looks as if it is only displaying the original weight on your screen, as it is reflecting your current weight on your chart. Is this correct?  http://www.medhelp.org/user_trackers/show/6128960

2 - This is a known issue that we are working on, and we apologize for any inconvenience this causes.

3 - Can you tell me where it is giving you the error? Is it when you tap on the symbol to add a new food, or when you are trying to save it, or somewhere in between?

4 - This is also something we are looking into. Given that your weight loss has been gradual (which is a great thing), it likely wouldn't have changed that much, but are you seeing changes with your weight loss since this happened?

Thanks so much for letting us know you are having problems, and we hope you haven't had too much inconvenience from it.

Emily