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4059843 tn?1541419296

Not able to access my profile page

Would someone please help or if you know any thing i could do to access my profile page. It keep coming up with "sorry, an error has occured" or something along those lines. I have sent a message in the 'contact us' thing, but they have not yet responded. If you try and access my profile page you will see you will not be abl to get through either. I am not sure what is wrong... I hadent been on MH for a while before about a week ago, and when i come back on this happens. I would really like to get to my profile page...
Any ideas?
11 Responses
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4059843 tn?1541419296
Thank you also for your help. Profile is up and running again! :)

Marcy.
Helpful - 0
4059843 tn?1541419296
Hey! The problem is resolved now... My profile is up and going again... :) Just thought I would give you the great news!
Thanks for your help.

Marcy
Helpful - 0
4059843 tn?1541419296
Yes that's fine... No rush....
There is nothing 'important' that I want to do on my profile necessarily, its just others are not able to access my profile to help me on some questions I have posted, or give me advice in some areas because of this...
But it's alright, I will wait. Thank you very much.

Marcy
Helpful - 0
707563 tn?1626361905
Hi there -

I'm not sure we can offer a timeline on this right now. Is there anything you are wanting to do on your profile? If you go to your home page, you should be able to access most of what is on your profile page.

I'm really sorry for the inconvenience.

Emily
Helpful - 0
4059843 tn?1541419296
That's alright.. And thank you. :)

Marcy
Helpful - 0
707563 tn?1626361905
Hi there -

Let me follow up with our engineers, and I'll get back with you as soon as I hear anything.

I'm sorry it's taking so long.

Emily
Helpful - 0
4059843 tn?1541419296
Any ideas as to what the problem could be? Sorry I don't mean to be a nuisance or impatient... :)
Helpful - 0
Avatar universal
Hi, specialmom - we're aware of the problem and our engineers are working on it.  Thanks!

Claire
Helpful - 0
973741 tn?1342342773
I also have gotten a strange error message when I've tried to go to her page.  So, I don't think others can access her page either.  
Helpful - 0
4059843 tn?1541419296
Thats okay. And no, thats about it at the moment. Thanks for letting me know.

Mishymoshymarcy
Helpful - 0
Avatar universal
Hi, mishymoshymarcy,

I apologize for the inconvenience.  I've notified our engineers about this, and we'll get back to you with an answer ASAP.  In the meantime, are you noticing any other issues?

Claire
Helpful - 0

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