Not getting MH notifications in email

[opus88]

missing ALL notifications the past few days, no updates, no PM notices nothing....:(

[Kirstie_MHModerator]

Sorry about that - we're checking into it.

[zouzi]

The same here....
It seems that this happens regularly now after Med Help upgrades the site.
I hope it will be fixed soon.

[bluebutterfly2222]

I don't think I'm getting message notifications today either.

And, of course, I haven't been abe to leave a note for anyone since the LAST time your engineers messed with the site!

[Emily_MHManager]

Hey everyone -

I'll add your names to the list, and check on the notes issue, too, BB.

Emily

[bluebutterfly2222]

Now I'm sure I'm not getting notifications. I've had about 6 PMs and a friend invitation, and got no notifications re any of them. (Just saw them when I cheked in with  the MH Web site.)

[Emily_MHManager]

BB -

I've already included you on the notifications thing. I don't think I'm getting them either.

Em

[zouzi]

Hi Emily,
Yesterday I got a notification on my Yahoo toolbar envelop... but unfortunately 6 hours "after" I received a PM.
An hour ago, I received another PM,but still no notification and I had to look on my MH "inbox" as I've been doing for the past 4 days.....
Could you please notify the Engineers?
Thanks Emily.

Sue.

[Kirstie_MHModerator]

I just sent you a PM - let me know if you get an email notification in a reasonable amount of time.

[opus88]

I DID get the MH updates today:)
and a PM notification too, so I think all is working once again...thx.

[zouzi]

Hi Kirstie,
YES I got the notification soon after you sent me your PM.
But I did not get anything when I received a PM from a friend an hour ago...
Very strange huh?..
Thanks for your concern... I hope that things will completely improve soon.

Sue.

[Kirstie_MHModerator]

Odd, indeed.   Let's hope that's the last of the delays, but please feel free to report back here if it starts happening again.

[zouzi]

I just receive another PM from a friend  40 minutes ago,but again without  notification! :(
Your PM was the only one that showed instantly I had a message in my Yahoo inbox.
I don't think that things have been fixed yet,because also my friend did not get notified when she received my message.
I guess we'll have to wait and see if things improve..

[bluebutterfly2222]

I'm having the same problem as zouzi. I got one notification ysterday (about 5 hrs late), but have not (as yet) received any notifications of messages today, and I know a few have been sent from checking my inbox, above.

Please send me a test PM so that I can see if I get a (prompt) notification of your message.

Thanks,
bluebutterfly

[Kirstie_MHModerator]

Just sent.

[EvolverU]

Hi! Two of my friends are not receiving PM's : 'Onetonbrun' & 'Blotout'. Could you check into this, please. Thanks!

[nursegirl6572]

I'm a little late to the party, I've norticed notifications have been weird lately, eitther very late (HOURS after a PM was received) or just never get it.  I don't fret too much because I check the site versus relying on my notifications, and have done so for a while.

Also, I notice when things are up and running as they should, I get a lot of duplicate notifications.

Just a heads'  up!

[zouzi]

Same here Emily ...It's all a big mess! :(

[Claire_MHModerator]

Thanks for letting us know, folks, and sorry for the frustration -- we're checking on this again.

Claire

[nursegirl6572]

Thanks for working on it!!

[opus88]

PM notifications are coming in however a full 2 days after they are sent out....just so you know:) thx

[bluebutterfly2222]

Another update:

I 'm also getting some notifications now, but they  are still only being delivered sporadically: sometimes several hours later, sometimes not at all.

[Lira_MHModerator]

Thank you for these updates!  I'll be sure to pass them along.

[Barb135]

I haven't gotten any e-mail notifications at all for 3-4 months, now.

[Emily_MHManager]

Thanks, Barb. I'm adding you to the list.

Em