248382 tn?1274938634

Sending messages

I have tried to send private messages to 3 different individuals.  I enter the code and keep getting message "incorrect code" yet I have typed all the letters correctly.   What am I doing wrong?
2 Responses
Sort by: Helpful Oldest Newest
10947 tn?1281404252
Please submit this issue to Customer Support through the Contact Us form (found at the bottom of every page). This is a Suggestions community and technical support issues are not answered here.

Helpful - 0
Avatar universal
Maybe the people you are sending to have there settings where  they cannot receive a private message.That would cause you to be blocked. I know that I have some of my settings blocked and only open to my friends in my community. Are you on their list as a friend? You must invite and be accepted as a friend.
Helpful - 0

You are reading content posted in the Improve MedHelp Suggestions Community

Popular Resources
A list of national and international resources and hotlines to help connect you to needed health and medical services.
Herpes sores blister, then burst, scab and heal.
Herpes spreads by oral, vaginal and anal sex.
STIs are the most common cause of genital sores.
Condoms are the most effective way to prevent HIV and STDs.
PrEP is used by people with high risk to prevent HIV infection.