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535822 tn?1443976780

Problem today

I have been trying to log in on MH   and I couldnt get on for a few hours it came back with a message that MH was updating and would be back by 1-30am ET   anyone tell me what was going on ?
7 Responses
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707563 tn?1626361905
Hi everyone -

We had a little technical issue that was fixed in about an hour.  We are sorry for any inconvenience.

Emily
Helpful - 0
535822 tn?1443976780
melipops just told me she had the same ... surely someone would know if they were updating.No I didnt see any warning at ll I just couldn't log back in and it told me there was an error then that MedHelp would be back on at 1-30am ET due to updating the service ..  
Helpful - 0
620923 tn?1452915648

  That is bcuz it was after u were logged on that they went offline....it may have been an unforeseen problem they had to deal with.I was on MH and when I went to switch to a diff forum is when I encountered the issue.

I know I did not see nething either....
Helpful - 0
480448 tn?1426948538
Same thing here...and I wondered if there was a problem.  MH usually gives plenty of advanced notice with a big blurb about scheduled offline updates.  I didn't see one.  

This happened suddenly.  I was actually replying to a post in the Anxiety forum when I got the server error.  Then I couldn't log back in for a while.  After about an hour of retrying, I finally at least got the "updating" message from MH.
Helpful - 0
242912 tn?1660619837
Selma, I had no trouble initially logging in this morning, but I went back to bed leaving my Homepage up and when I came back and refreshed, I was unable to continue at MH so maybe there was a warning, I just didn't see it.  

Helpful - 0
620923 tn?1452915648

  MH was down for a few.....I also had issues getting on and with a few other things.....

I usually get a message b4 they go offline, but do not remember seeing it this time...did ne of u?
Helpful - 0
242912 tn?1660619837
I got the same msg this morning Margy.  Took hrs to sign in.  Also received "Server Error" as well as the 1:30am msg.
Helpful - 0

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