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7347522 tn?1394295561

Unable to update trackers.

I am trying to use the BP tracker.  I first set up a Heart Rhythm tracker and entered one item of data.  Then when I set up the BP tracker, I am unable to add any data.  Sometimes the page just goes blurry, and sometimes it does nothing when I click to add data.  Also the data I originally entered into the Heart Rhythm never goes away.  I've tried deleting the tracker and adding a new one, but it just keeps popping up.  At one time I had 2 BP trackers, and the data only showed up on one.  But I was unable to update still.  Any ideas?
5 Responses
Avatar universal
Hi, MeriJeen,

I'm so sorry about the problems you're having -- I've passed this on to our engineers so that they can take a look at your trackers.  

Claire
Avatar universal
MeriJeen, can you let us know what operating system (e.g., Windows, Mavericks, etc.) and browser (e.g., Firefox, Safari, Explorer) you're using?
7347522 tn?1394295561
I'm using Windows 8.1. on a Dell Inspiron Ultrabook laptop.
7347522 tn?1394295561
Also, I was able to update the Weight Tracker before I set up the BP Tracker, but now I can't update that, either.
707563 tn?1587576687
Hi there -

I'm going to send you a private message about this.

Emily

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