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Avatar universal

ttc tracker

Please  help, I have been trying to enter my data for 3 days . All that appears when you click on add data is a calendar that doesn't achieve anything. Its driving me round the bend. How do I now add my data please?
12 Responses
Avatar universal
Hi, biffage,

It looks like you were able to enter today's data -- are you still having problems?

Claire
Avatar universal
More by chance. But I wish you could put the old way back. This way is a backward step. Thanks for your reply.
1974622 tn?1366822528
Still unable to add data- a calender pops up instead. The only way to add data is to meander through the tutorial prompts which finally brings you to the add data box. Is MedHelp unaware of this? This change is useless
707563 tn?1587576687
twinespine -

I responded to your other post.

Emily
707563 tn?1587576687
Biffage,

Are you still having problems with this?  We changed this after much member feedback about being able to enter data for all trackers in one spot.

Are you entering data by using the actual tracker, or the Add feature in your Health Feed on your home page? Whichever one you are using, perhaps you'd find the other more to your liking.  Let us know if you are still experiencing issues.

Emily
707563 tn?1587576687
Are you entering data by clicking on Add Data?  What happens if you try to enter it by clicking on the date in the tracker?

Emily
Avatar universal
Hi Emily. I try all ways I can. The calendar comes. I click on the date. A faded out type of heath chart appears. I loved it when you could click 'add data' and a tick box list appeared. It was great, simple, useable. Why change something that's great and everyone loves. Pleasssssse go back to it. Thanks Lynn
707563 tn?1587576687
Thanks for clarifying. I'll pass this on to our developers, and appreciate your feedback.

Emily
7523455 tn?1391948662
When should I be able to enter my info to track.  The only thing I see is the calendar???
3147776 tn?1549545810
If you click on the "add data" link at the top of the tracker, a calendar will pop up.  Select the date for which you want to add info, and you'll get another window with options that will allow you to select what info you want to add for that date.
7523455 tn?1391948662
Hello Kirstie,
Thank you for your reply.  When I click on add enter or the calendar to enter data it doesn't do anything.... any suggestions.  Do I need to change anything on my profile??
Thanks again for your response.  I have a lot of blood work I'd like to track!
Kim
3147776 tn?1549545810
I was able to click on the calendar in your tracker, select a date, and I got the pop-up where I could enter data, so it's not your profile.  Is it possible that you have a pop-up blocker enabled? This might prevent the data entry window from appearing when you click on a date.  

Check that first, and we'll go from there.
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