Multiple Sclerosis Community
9.23k Members
667078 tn?1316000935

I hate this new format

The new format is difficulty for people with MS who have visual and brain problems
14 Responses
Avatar universal
No arguments from me Alex. I feel bad for people posting. Personally I just don't have the energy to try to figure out who is posting, if there are responses...

The page is so difficult to try to focus on that most of the time I don't bother.
5509293 tn?1428531475
Agreed. I do not like new format. To hard to think around. BUT I find when logged in on my phone I get old
format?! Not sure why.
5509293 tn?1428531475
Ok so now my phone has new format. I do not understand.
987762 tn?1331027953
Strange but still true, there is a 30% chance of getting the new site when you log in.......the new site was running for weeks before i even got to see it, i've got the old version on my tablet and the new on my pc.

Please be aware i'm doing my very best.....i've explained many of the MS issues in the hope of getting our visual and cognitive issues better supported, so far personally 'reported' over 20 specific user issues and all the glitches i've been able to find.  

Some improvements have come about but there are more on the way!

Hang in there.........JJ
5112396 tn?1378017983
Mine reverted to the old format earlier this week and has stayed that way. I was hoping they'd just quietly retired the 'new' format like the disaster it was/is. Sad to see that others are still getting it.

I TOTALLY AGREE with you, Alex. My participation in the community took a nose-dive the moment it started showing up that way on my computer. I just couldn't make sense of it. I very, very nearly wrote posted a 'goodbye' post (it was completely written), but cooler heads prevailed.

It is a case study in how to implement website design with no reference to client needs, UX, UI, advertising, usability, and overall community well-being. In a word, tone-deaf!
987762 tn?1331027953
*sigh*  i've now got the old version back on my pc.......i was literally just saying I thought it wasn't good for moral to be reminded of what we are loosing and shazam here it is.....
987762 tn?1331027953
lol even stranger i've got two medhelp windows up on my pc, one's the old and the other is the new....be still my poor brain!
And now I'm back to the 'new'...
15288417 tn?1446902183
I agree about the new format, I'm totally confused with it. Mine has jumped back to the old one on my tablet at the moment, I think I'll stay logged in so not to allow it to jump back! Haha.
Avatar universal
I was back to the old format for about 2 weeks, now back to the new. What the heck??????  It's making me a bit crazy!!!!! Well more than I already am.
Regards, barb
12080135 tn?1453627571
I stay logged on all the time and it still changes randomly. From one week all being new and rarely using it, to today, all back to the old version! So I don't see how it can be each time you log on - mine changes when it feels like it!
Avatar universal
MH members here have explained over and over the problems they have with the new design. MH has tinkered with it slightly but that's it. The only possible conclusion is that our needs are way superceded by MH's ambitious business plans. The membership has been the heart and soul of this operation. It doesn't take a genius to understand that when people feel ignored, they go elsewhere. This forum is a prime example of that attitude at work.

15288417 tn?1446902183
My Idea of staying logged on......well, nope it didn't work out at all!  Old & new we go eh!!  
As long as I get to stay here (whichever way) with lovely people I'll put up with it all.
Hope all are well.
987762 tn?1331027953
and now i'm back to the 'old'...lol
293157 tn?1285873439
Is this going to stay at the old format?  I hope so....I know I don't make comments very often but my friends are here and I don't understand the new format and would hate to leave :(
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