I am also on Copaxone - can I suggest that you talk with them again at Shared Solutions and ask what criteria they use for patient assistance? They fund for people without insurance or underinsured through NORD - national organization of rare disease. Unfortunately it sometimes takes more than one phone call to connect with the right people at SS to get help.
If you can't work it out with SS you might talk to your neurologist about other options. The interferons - Rebif, Betaseron, Extavia and Avonex - all have excellent patient assistant programs too.
If you need advice on this, contact any of the MS patient organizations such as NMSS, MSAA or MSF. They can talk you through the process.
Jen - I was thinking you were no longer on copaxone after the problems you have experienced. Have you considered making the switch to an interferon as well?
~Lulu
If Shared Solutions thinks you won't qualify for any kind of assistance, I'm not sure what to tell you. They have two kinds of financial assistance - partially funded and completely funded assistance. I'm on the 100% assistance plan, but then, I'm broke!