Hi,
The fees for copying charges are set by law. From what I found quickly on the net, the fee is 0.75.
Fees vary by state. In GA it's like $2 for the first page then 0.80 for next 20 pages.
The rule regarding picking it up in person is most likely due to HIPPA law. Below are links to the info I found. Hope this helps.
New York
Sections 17 and 18 of Public Health Law (PHL), Laws of 1991, Chapter 165, sections 48 and 49.
The cost can be no more than Seventy-Five cents ($.75) per page for paper copies and a reasonable charge for diagnostic images, plus postage.
http://www. lamblawoffice. com/medical-records-copying-charges.
Ren
Under HIPPA you might have to either be present or sign a release to cover their rear for release of records. It depends on the Doctor for me if they charge. My Neurologist charges $10 my PCP and Psychiatrist nothing. They both gladly give me the Neurologist's records for free. Also its easier to get my Neurologist's records through one of my other doctors because of the bureaucracy.
Alex