Tracker closed???

[wanting4#1]

Does anyone know what it means when it says 'tracker closed'? I don't update my pregnancy tracker anymore, except for weight once-in-a-while. Today, when I tried to enter my weight, it says "This tracker is closed."

Any thoughts??

[wanting4#1]

Thanks, Amanda...it still won't let me enter anything, so hopefully they get it resolved. I would hate to lose all of the information, but oh, well..i guess if I do, I do.

sk123,  I can't update my weight through the My Pregnancy app.  I entered my height and pre-pregnancy weight and there was no where else to enter any other information. When I clicked on "See expanded tracker", it took me back to my tracker which says "This tracker is closed"....

Who knows??

[sk123]

Hi,

Have you tried updating your weight through the My Pregnancy app? If you look to the left of this post, you'll see a list of applications. You can also find it on the left side of your home page. Try inputing your pre-pregnancy weight and height (if you haven't done so already). Then put in today's weight. See if that allows your to enter your weight. Let us know what happens.

[PamelaBee]

Could you maybe delete this tracker and open a new one?  Or won't it let you do anything with it?

[adgal]

I just heard back from MedHelp.  They were not able to give me an answer, but an engineer is working on the problem.  I hope to have an answer for you quickly. I wish I had more to tell you right now, but I'll keep you posted.

[adgal]

That is a new one for me, I have never heard of that before.  Is it ok with you if I copy and paste your message and send it to the MedHelp Manager?  She can probably let us know what' up.....that's really strange.