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Swollen eyes and face, fatigue and dizziness, undiagnosed and 2 weeks in!

Im here looking for information for my sister. 2 weeks ago she collapsed and was taken into hospital, the following Saturday her face and eyes began to swell. This has been going on for 2 weeks now and we still have no answers. Her eyelids are severely swollen to the point where she can't open them, she's very tired, dizzy, loss of appetite and always cold. The doctors have suggested it could be an allergy but have also said that doesn't explain why she collapsed, nor can they offer any suggestion to what the allergy could be.

If anyone can offer any suggestions it would be massively appreciated, 2 weeks in and no answers or even suggestions. Please help!
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