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Walgreens - Please don't take our trackers away!

susie_q462External User
I was finally able to access my trackers today after not being able to update them since mid June (I was getting the oops message and tech support could not help me).  When I went into the tracker page yesterday, it announced they would no longer be available after 7/31 (and yet they are still available.  Yippeeee).  I LOVE my tracker - it is one of the best I have found on the internet.  Please Please don't take them away!  If they must go away, please improve the measurements area in the Rewards area.  While we can input weights with decimals, this cannot be done with the body measurements - it only accepts whole numbers.  Thank you in advance!!!!!
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susie_q462External User
My tracker now says no longer available as of 10/1 - does yours show that?  I did ask in the Balance forums as suggested by Emily that we would like to keep the trackers but unfortunately did not receive an official response.  
Helpful - 0
707563 tn?1626361905
Hi there -

You will need to post on Walgreens Community Forum for more info on this. You can find that here - http://tinyurl.com/k45xl5j (you will have to copy and paste that link into your browser).

Best wishes,

Emily
Helpful - 0
707563 tn?1626361905
Hi Susie -

I'm going to try to find out more about this for you. I'll let you know as soon as I do.

Emily
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susie_q462External User
No, I'm on a desktop.  I presumed Walgreens since this is their website?  So Walgreens would be the entity making the decision on what tools and apps are on the site?

Helpful - 0
649848 tn?1534633700
COMMUNITY LEADER
Mine doesn't say that; you must be using a mobile app.

What does Walgreen's have to do with it?
Helpful - 0
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susie_q462External User
copy/paste from the top area of my opened weight tracker:  

Tools & Trackers will no longer be available as of 7/31

Move to Balance Rewards for healthy choices™ and earn points for tracking fitness activity, weigh-ins, blood sugar and more.

And at the top of the forum page:

This community will no longer be available as of 8/21

Keep the conversation going in our expanded Community Forums with over one million active members.


Helpful - 0
649848 tn?1534633700
COMMUNITY LEADER
I'm not sure what you're talking about.  I've heard nothing about any of the trackers being taken away.
Helpful - 0
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