Serving sizes for the Food Tracker

[lilma412]

Im having a problem with the food tracker. For instance it doesnt accept 1/2 but it will take 1.2 So for example I would put down 1.2 {which to me im assuming stands for 1/2 }. So say for instance although the serving is supposed to be 1/2 but i ate 1 1/2  it is not accepting that. It wont even accept 1 1.2 .How do I do this so that I get the right calories.Somtimes I also noticed for instance I would put 3.4 as the recommended amount then change it to the amount I actualy ate say 2.5 or something I would get more calories than I did for the 3.4?Can some one please help me with this,this is getting really annoying.Thanks in Advance

[Claire_MHModerator]

We apologize for the frustration, mhondras.  The easiest and fastest way to get this figured out is to email us directly from the app.  If you have it open, just click the little bars in the upper left-hand corner.  Then click "App Support" to send us an email with the details of the problem you're having with the portions.  We'll contact you directly so that we can give you personalized help.

[mhondras]

Had to change Region from Denmark to US. Apparently did not recognize comma for decimal.

[lilma412]

Yes it does thanks so much.I got it now now I feel so stupid lol.I thought I had to enter something extremely complicated or I was missing something.Thanks again!!!

[Claire_MHModerator]

Hi,
It uses decimals instead of fractions, so it looks like you could be entering more calories than you intend to.  Try entering serving portions  this way:

1/2 cup  = .5 cup
3/4 cup = .75 cup
1 1/2 cups = 1.5 cups

Does that help?

Claire
MedHelp.org

[mhondras]

not working for me; have tried to edit portion size with decimals; very frustrating to spend so much time searching for help with mobile app.