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frustrated

Jun 27, 2011 - 0 comments

Went to the doctors in Feb for heart problems and they put a 24 hour monitor on me. The results came back with a diagnosis handwritten on the top: ventricular tacycardia. I was referred to the cardio and he looked at the 24 hour monitor results and said they were bogus and the monitor was faulty so he put the king of hearts monitor on me and correctly diagnosed SVT. When the ep saw the 24 hour monitor results he said the leads must have been put on wrong. I asked him to write down on the 24 hour monitor results  his findings so I could challenge the $200 my insurance wouldn't pay. (They'd already paid $600) He wrote down, "results are uninterpretable because of excess noise" and signed his name. I took that paper into the office today and talked to the office manager. She talked to the gp  who ordered the monitor and the  gp is saying I need to pay because he could read enough to come up with a diagnosis even though he wasn't willing to say today what that diagnosis was and there is not a diagnosis in my records and I'm wondering why not? I again explained to this wanna be nazi office manager that my ep taught at a university and I thought he knew what he was talking about and the cardio should too. So she went back to the doctor again and came back with the same answer that the gp stood by his decision that I owed the money. Does this scream of unprofessionalism??? I had experts in the field of cardiology both say the results were bogus and the gp say he can read them. Is something wrong with this picture. I suggested they call my cardio or ep and get the doctors together to talk and get back to me later because this stubborn lady wouldn't budge and I was tired of wasting my time with her. I thought, if I went to the store for a gallon of  milk and found out it was sour when I got back home, I could take the gallon of milk right back and they'd refund my money. The grocery store is more ethical that the "professional" gp.

My husband went ahead and paid it anyway after I got done talking to them, but called our insurance company and they told us how to challenge it. This isn't about the money anymore, it's about the principle of the whole thing.  Ugh! If I hadn't had an ablation, there is a good chance I would be in SVT right now! I hate confrontation!

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